Charles T Rpi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kalamazoo, Michigan

No customer service

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I spent $1500 to become a part of their program and I understand they did training with us, but when you're first learning a new system, you come up with more questions. Unfortunately, there's nobody in this company who can answer them.

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Cons:
  • Customer service

Preferred solution: Somebody to assist us using this program

User's recommendation: Call the customer service yourself before purchasing

Joshua P Nde

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Verified Reviewer
| map-marker Cedar Springs, Michigan

Very Upset with billing issue

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Dont forget to read their fine print. They bill you to the same card you paid on a year later.

Its a subscription. Expect to pay about $1600 for the first year and $2000 for the automatic re-bill that they want a letter sent in to cancel your subscription. Oh and they wont refund you its a freaking SCAM.

BEWARE their rates suck for the homeowners as well. I had a doctor that couldnt get a decent rate under 18%.

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User's recommendation: Don’t use them find someone who’s great at this

1 comment
Guest

Literally the worst company to deal with. Going through this same scam process with them right now. 0% recommend

Daniel C Rdu

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Verified Reviewer
| map-marker Doylestown, Pennsylvania

Warning

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Warning if you purchase their service and three months into it you feel its not right or you dont need it they will not turn it off until your year runs out or reimburse you for the other 9 month you dont use it. They will simply tell you that you have it for the remainder of the year. 10/10 would not recommend and I was a 2 year customer there are better options out there.

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User's recommendation: STAY AWAY look for better options

Foundation S

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Verified Reviewer
| map-marker San Francisco, California

Deceptive Renewal Policy

Hearth Finance: This company fraudulently took a renewal fee out of our account with not emails or notification. Then upon calling customer service they refused to issue a refund.

They should close their doors this is the most unethical company and their ethics are pitiful. Where do you see a vendor praying on their clients unless of course they are a pitiful company and that's what Hearth Financing is. If you are a contractor RUN away from this company they will burn you every way possible.

There are much better alternatives in the market place. I don't even consider this company a last resort, they are a fraud, criminals, and pray on unsuspecting vendors with shady renewals and pathetic customer service.

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Loss:
$1800
Cons:
  • Astronomical interest rates very poor service

Preferred solution: Full refund

User's recommendation: Run, Run, Run away and save yourself all the regrets.

Robert L Eiu

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Verified Reviewer
| map-marker Lutherville Timonium, Maryland

Trying to get previous clients of hearth to contact me for a class action law suit . They scammed the wrong one this time

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Anyone who has been taken by this company and has had automatic renewals that were not in your contract and they have charged you for no reason please contact me. I am interested in filing the Classaction lawsuit against this company. If you look at the Better Business Bureau this has been an ongoing scam and they cannot get away with this and I am the wrong person, but they did it too.

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Loss:
$2100
Cons:
  • Everything scammers

Preferred solution: Full refund

User's recommendation: Class action lawsuit

Daniel D Vcq

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Verified Reviewer
| map-marker Austin, Texas

Scam Zero for 10 conversion

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Hearth Financing - Scam Zero for 10 conversion
Updated by user Sep 02, 2023

We have not received any contact from the company and have picked another one with 3/3 success rate!

Original review Aug 01, 2023

After opening up a HVAC company I was in desperate need to find a company with easy financing the sales pitch sounds so good 80% close rate or that was going to put a lot of money in my companies bank account off the get-go zero for 10 asked to please be canceled the biggest bunch of BS youve ever heard beg them to just cancel it could they prorate it two months into the program nope do not bill me no more

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Loss:
$2000
Cons:
  • Payed for something upfront

Preferred solution: Price reduction

User's recommendation: No stay away

Cole L Bfj

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Concealment & poor customer service. BUYER BEWARE

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Contains 1 confidential file for company representatives

Hearth forgets to mention that in order to get 0% financing that your customers have to do hard credit pulls to see credit card options available and that it maxes out at $15,000 (and many home projects cost more than 15,000) and the most money you will receive is based on your other credit card amounts that you already have so even with exceptional credit score you wont receive full project cost. And you need to do hard credit pulls just to see what other offers are out there.

High pressure salesmen and a lot of concealment. Know wonder they require a 1 year contract up front.

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Loss:
$2265

Preferred solution: Full refund

User's recommendation: SCAM SCAM SCAM

Amazing Cte
map-marker Harrisburg, Pennsylvania

Harassment.

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I told them I was not interested in their services, and they continue to call, text and email me relentlessly.

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User's recommendation: Unless you like having your voicemail and email inbox full up, avoid giving these guys your contact info.

1 comment
Guest

Agreed- , i tell them am not interested and they call back a weeks later with the same sales line

Anonymous
map-marker Long Beach, Mississippi

SCAM DO NOT USE THIS COMPANY

SCAM, THEY ARE ONLY GOING TO LOCK YOU IN FOR YEARLY SUBSCRIPTIONS. BEWARE!

BEWARE!

BEWARE BEWARE! SCAM!

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rob m Mqc

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Verified Reviewer
| map-marker Gulfport, Florida

SCAM and THEFT

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Absolute scam. Fraudulently charges for services not rendered.

Theft. Will not refund. Horrible customer service.

DO NOT PURCHASE THIS WORTHLESS SERVICE. Illegally continues to charge credit card after cancellation.

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Cons:
  • Horrible customer service
  • Scam
  • Theft

Preferred solution: Shut down predatory practices

User's recommendation: Do NOT purchase this worthless service.

Steve P Edj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Dissatisfied; they won’t stop billing after cancellation

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This is now the second year in a row that hearth has rebuild me after canceling and as you can see by several review platforms there stars are not looking good and their response to the same problem of re-billing and revealing people after cancellation is to quote a paragraph of corporate contract legal mumbo-jumbo which says F the contractor and hearth just wants their bleeping money so here you go they so-called jerks around enough just like a consumer jerked around by a contractor and that consumers gonna light up that contractor if they have bad service or a poor install experience so it goes through with vendors to that my fellow contractors that are professional companies shouldnt have to work with flaky companies so these review platforms are very important to let the word out; we all have many many choices but not to cancel a contractor and put them on a proverbial RE-billing cycle Then the reps apologize apologize over so sorry please dont write us a review sorry sorry will cancel you it mustve got lost in the system blah blah blah I can only BS. Look elsewhere big time on this one boys.

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Loss:
$1150

Preferred solution: Full refund

User's recommendation: Shop elsewhere as the product is not deliver as promised and you cannot get off their billing cycle

Sergey P Vit

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Verified Reviewer

THEY FOOLISH PEOPLE

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Worse app EVER.

DO NOT PAY EVEN PENNY FOR IT!

WORSE INTERFACE - ABSOLUTELY USELESS

HIGHEST RATES - ABSOLUTELY CRAZY EXPENSIVE COST FOR A CLIENTS- EVEN STUPID WILL NOT ACCEPT their rates

THEY HOLD PAYMENTS FOR OVER A WEEK

STAY AWAY FROM THIS APP AND THIS COMPANY!!! In any simple app everything available in the app interface and no need to request any additional paperwork onlineif you will need to send a receipt to your client you have to request from customerservice online and they will reply after a week with a question: "Hello,

Which client and what is the amount you are seeking a receipt for?"

This was my worse decision and purchase. I will defiantly inform everyone I can, to stay away from your company!!! NO GOOD RECOMMENDATIONS AT ALL!!!

Unfortunately I paid over a $1000 for this *** they call hearthand unfortunately need to use this garbage one year, BUT NEVER MORE

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Loss:
$1500
Pros:
  • Costs

Preferred solution: Full refund

User's recommendation: STAY AWAY

Charles m Sdn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Albuquerque, New Mexico

They suck

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Don't use this company it's a rip off my company is losing money hearth fiance anyone then customers spend money elsewhere

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Loss:
$100000

Preferred solution: Full refund

john o Aql

Renewal harrasment

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I called Hearth Financing, we use them for contractor sales, to cancel our agreement and was understood by the representative.

Then 2 days later I receive a renewal app to which I responded the same by email.

Then another email.

So heading them off, I canceled by credit card prior to the renewal date.

Sure enough, they attempted a charge, I responded the same.

3 more times the same attempted charge notice.

For a finance company, they don't understand how to manage finance or just plain deceptive.

Hearth cannot be a successful company with these business practices, STAY AWAY

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Preferred solution: leave us alone

User's recommendation: Find another company

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