
Hearth and Home Technologies Reviews
Hearth and Home Technologies Reviews
Parts
User's recommendation: Fine.
Absolute dissatisfaction with customer care team and lack of response from corporate office.
2/22/22 still not repaired. Am unable to speak to anyone other than a low level customer service center.
Refused to transfers me to a supervisor or have a supervisor call me. I have done a lot of research on this particular Harman stove and with the help of our...
Update on my Vermont casting stove
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Verified Reviewer New ReviewerI bought a Vermont Casting Sundance propane gas stove from a dealer on NH and it blew up and they won't replace it
No change
- No customer support
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Verified Reviewer New ReviewerPurchased Pellet stove new and it never worked
Dissatisfied
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Verified Reviewer New Reviewer
The gas tech from the distributer came yesterday and replaced the burner which was defective. It did not have enough distribution ports for the gas.
It ran perfect yesterday. Today it started fine nd after the controller reached room temp it turned off but when the room temp reached 3 deg below set point, it not turn back on.
I told them to send a new receiver for the stove. To date this Vermont Casting stove is not properly fixed.