Jerret Veg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sydney, New South Wales

What a rip off

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
6 billion coins spun through. Won one free game which paid less than 10 x the line bet. And then Heart of Vegas stupid pop up tells me to buy more coins. With those kind of odds... they have to kidding. Very bad customer experience. If it was a true casino it would quickly go out of business. It does not even come close to recommended return to player odds. Better games out there and you would have to be pretty stupid to pay big money to win nothing.
View full review

User's recommendation: Spend your money on a real casino, better odds.

Elvin M Nvm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Haven't play nothing else

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I don't no what happened you blocked me. From game no reason need to get back on the game because I enjoy the game because I haven't been playing nothing else so get me back on my favorite game I pay a lot of money when I run out that's not fare for players like me I am a senior I enjoy playing that game
View full review

Preferred solution: Apology

Stefanos Lwy
map-marker Irvington, Alabama

Terrible games they take points away from you!!!!

Ask cashmsn casino for advice,they are 100%better!!!heart of Vegas casino is a waste of my time and money!!!dontdont get heart of vegas
View full review
Wendy R Nlh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Discrimination

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Jul 14, 2023

They continue to say i have a gambling problem and continue to BLOCK ME.

Original review Jul 14, 2023
I purchased $33 in coins 1 day. Because i purchased coins i LOST all Bonus
COINS i normally received.

When i complained about losing my bonus coins after purchase, Hearts of Vegas BLOCKED me for 1 year. I told them i could not continue to purchase coins, so they claimed i had a gambling problem and blocked me from playing at all.
Instead of Blocking me from playing at all, they should of just BLOCKED ANY FURTHER PURCHASES!!

That is if they believed i had a gambling problem.
Casinos do not BAN YOU if a person only spends $30 and tell you have a gambling problem!
THIS IS DISCRIMINATION AT ITS BEST!! INCLUDING PROFILING!!
SHAME ON YOU HEARTS OF VEGAS!!
View full review
Loss:
$33
Pros:
  • Slots bonus coins
Cons:
  • Unexpected blocking

Preferred solution: I would like them to UNBLOCK me, REINSTATE my Bonus Coins and an APOLOGY for their UNFAIR TREATMENT!

User's recommendation: DO NOT EVER PURCHASE COINS! DO NOT EVER USE THEIR TEXTING PROVIDED.

Wendy R Nlh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Carpentersville, Illinois

Unblock me from hearts of vegas app please

Unblock me from what hearts of Vegas please. I bought coins 2 times and lost my bonuses and videos. Please restore
View full review
Loss:
$33
Pros:
  • Online
Cons:
  • Lost app

Preferred solution: To be unblocked from hearts of vegas

Sanai O

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They took money, but did not give me my coins

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I paid for the piggy bank to break and get 16,920 coins $16.34 and they never gave me my coins that I paid as a guest for the heart of vegas game on 8/17/22.
View full review
Loss:
$16
Pros:
  • Many games
Cons:
  • Delivery of game and not giving coins paid for

Preferred solution: Deliver product or service ordered

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article