Heart and Stroke Foundation of Canada
Heart and Stroke Foundation of Canada Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.5 star rating based on 1 review; consumers are mostly dissatisfied. Heart and Stroke Foundation of Canada reviews warn to watch out if you buy lottery tickets, with complaints about a high price level and a problematic website.
Positive Feedback
The single review notes a clear winners list and email notifications, and the organization runs fundraising lotteries and memberships that some users expect to support health causes.
Negative Feedback / Risk Areas
- Slow or no response from customer service and unresolved customer complaints about lottery tickets.
- Poor website experience and unclear communications about prizes and refunds.
Key Takeaways for Future Customers
- Expect potential delays in support and document ticket purchases when entering lotteries.
- Monitor billing and refunds closely and consider confirming prize claims in writing.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.5 star rating based on 1 review; consumers are mostly dissatisfied. Heart and Stroke Foundation of Canada reviews warn to watch out if you buy lottery tickets, with complaints about a high price level and a problematic website.
Positive Feedback
The single review notes a clear winners list and email notifications, and the organization runs fundraising lotteries and memberships that some users expect to support health causes.
Negative Feedback / Risk Areas
- Slow or no response from customer service and unresolved customer complaints about lottery tickets.
- Poor website experience and unclear communications about prizes and refunds.
Key Takeaways for Future Customers
- Expect potential delays in support and document ticket purchases when entering lotteries.
- Monitor billing and refunds closely and consider confirming prize claims in writing.
Media from reviews
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Never received the prize I was supposed to get
- - Bought 5 tickets in 2018; email claimed I won.
- - Winners list showed my name twice for $25; later denied; BBB case closed.
I had purchased 5 tickets for the heart and stroke lottery in 2018.
I got an email saying I may be a winner shortly after they announced the winners.
The link from that email took me to the Winners list where I see my name twice for $25 each.
I never heard from them for a long time so I contacted them by email.
They took a long time to reply - I had to send many emails to get their response.
Finally I get their email saying the winner was not me but someone else with the same name.
Luckily I retained the lottery ticket so I sent them a pic of my ticket.
After that no reply... I sent several email ..
even contacted their complains dept. - got an email from them saying they have forwarded my complaint to the respective department and that was it.
After waiting a long time I sent them email reminders but they would not reply to my emails.
I contacted BBB and opened a complaint with them -
BBB Complaint Case# 141**** (Ref#32-7815-****009-20-500)
They said they would contact the business and wait for their response.
I just got an email from BBB saying that even after several attempts to contact Heart&;;;;;;Stroke they did not get any response from the company so my case is closed.
So I am left with no resolution to this scam.
I call it them out as a scam because if you see the pictures I uploaded it will be clear that the winning numbers were indeed mine and they are blatantly denying that.
Preferred solution: Full refund
User's recommendation: watch out if you do end up purchasing one of their tickets
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