Healthy Benefits Plus
Healthy Benefits Plus Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Healthy Benefits Plus has 1.4 star rating based on 9 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Good idea for certain items, Need items, Wide selection of products.
Cons: Hard to acess, Lack of integrity toward customers, Nothing organic for health.Recent recommendations regarding this business are as follows: "Have good customer support to help your insured Medical members", "Make this easier for us", "Write down your card number and put it away because every other month a new business is taking over the app and making you put your information in and create a new password.", "fix your web site", "Avoid".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Healthy Benefits Plus has 1.4 star rating based on 9 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Good idea for certain items, Need items, Wide selection of products.
Cons: Hard to acess, Lack of integrity toward customers, Nothing organic for health.Recent recommendations regarding this business are as follows: "Have good customer support to help your insured Medical members", "Make this easier for us", "Write down your card number and put it away because every other month a new business is taking over the app and making you put your information in and create a new password.", "fix your web site", "Avoid".
Consumers are not pleased with Website and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Media from reviews
Woodland Hills, California
Have the Visa card but unable to order
The Customer Service of Healthy Benefits Plus from Health Net after getting all the information they asked to confirm I had a membership they repeat several times the information I gave. They do NOT know how to tell you HOW TO MAKE A PURCHASE OF THE OTC the program offers.
I downloaded their catalog!!!
Their Website refers you to several companies where you can order, but they don't have the catalog I downloaded.
Two afternoons wasted trying to order the OTC I need. They are making impossible to spend the funds given for OTC Spendables.
User's recommendation: Have good customer support to help your insured Medical members
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lynnwood, Washington
Terrible customer service. The worst app ever created!
If you're older, this app will frustrate you. Crazy unnecessary updates make you reapply to the system with verifications.
Please don't lose or misplace your card. If you lose your card, you will lose your benefits for at least 60 days until a new card arrives.
Every other month, you have to input your card number into the app. This is by far the absolute worst app I've ever used.
User's recommendation: Write down your card number and put it away because every other month a new business is taking over the app and making you put your information in and create a new password.
Atlanta, Georgia
My ex-wife got a new phone for my old number, and now has access to my funds on here
Please change my number to 336-539-****. My ex-wife still steals my benefits after a year.
She spent like $200. Please change my number,
and my email is chuck72ireland@***.com Thanks.
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Wisconsin Rapids, Wisconsin
Can not login getting really sick of it
I cannot log in into my account I have to keep putting a code in it tells me it is loading but after 5 minutes loading it kicks me out. I have tried changing my password has not worked either.
Why is this not working. I have had a difficult time with it since you updated your program
User's recommendation: Make this easier for us
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Healthy Benefits + program slashed products
Company fixed the issue and I have been provided with apology. Repeated calls
Wanted to order products online in the Healthy Benefits + app.
Turns out they dumped 90% of the available products.
Favorites are gone
Previous purchases are gone
Not out of stock
GONE
- Rip off customers
Preferred solution: A return of products inventory to last year's level
User's recommendation: Call and complain
Phoenix, Arizona
Will not let me complete the sign in they are trying to verify me with a old phone# cannot change phone numbers even though they sent a code to my new phone
cannot change phone # cannot log on when i signed up it was fine they sent a code to my new # but the last thing to verify me was to send another code to the old phone because it was the # on the account now what
User's recommendation: fix your web site
Lufkin, Texas
Bad site
between random identity checks with old phone numbers or chronically out of products, this service sucks donkey ***
User's recommendation: Avoid
Whitney Point, New York
Can't use the service
Unable to be verified on Healthy Benefits Plus. Been unable to change the listed phone #(419-263-****) on the verification page.
The phone number shown is a land line and I'm trying to change it to 260-416-****(c). Tried changing in Humana.com but that did not change the Healthy Benefits phone #. Right now I cannot use the website, pls help.
Been trying for about a week. Need to be able to be verified when I am shopping in a store.
User's recommendation: be patient
Knox, Indiana
I cant login because i dont have a cell phone for the verification number.i didnt need it in 2024
i cant login because i dont own a cell phone to get the verification code,i have a land line at home and by the time i go home and come back to the library the time for the code has expired.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerI received a multi mineral vitamin bottle that expired!!
-I received a multi mineral bottle that expired!
-I wrote to complain to the contact email address.
-I received an answer to call:844-529****
-Calling the number it says such number is NOT IN SERVICE!
-AND today the details of my orders have been DELETED from my -portal !!!
Very disturbing and upsetting!
Item cost is $20.97 has to be returned it and get refund
but Customer Support is unreachable!
- Good idea for certain items
- Poor choice of vitamin brands
- Nothing organic for health
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCreated order without my knowledge or permission -- and scheduled to send it to a wrong address!
I had problems with the Healthy Benefits Plus program that United Healthcare offers to members. I had tried to place an order for delivery of items for which I had an adequate budget.
However, the site displayed an address that I vacated on April 8, 2024. I corrected it, but then all of a sudden, the whole calculation changed and I was told I had to pay more while the website showed I had a credit balance! I created a PDF showing the order I placed, followed by the result when I corrected the address, and finally a page showing balances. I had complained to United Healthcare about the problem, but just now, I saw to my dismay that the items were ordered without consulting me first AND THEY WERE BEING SHIPPED TO AN ADDRESS THAT I VACATED ON APRIL 8, 2024!
Doing all these things and not involving the customer goes beyond mere insanity! I already contacted Walmart to cancel the order. I don't know if I can trust them now. A better idea would be just to pay me in cash the amount left in my account and I'll do my own shopping with it if this sort of thing is the best I can hope for.
I'm not interested in the alibis that will be lies. This cannot possibly be justified by anyone with a functioning brain! I am seeing now that my account was charged for the order to be sent to an address in which I no longer live. This is unforgivable.
Maybe they just want to dump a disabled senior; this does look like that. This does merit some legal action; maybe that's my only option now as I am no longer wanted. Don't say I'm wrong.
I can read the writing on the wall. Now, it's VERY, VERY CLEAR!
- Wide selection of products
- Lack of integrity toward customers
Preferred solution: Update my address now! Your mistake was one too many!!!
User's recommendation: Be very wary if you have to deal with them. They can place orders in your name without consulting you and then send them anywhere they want!
Can't get access to repentance
no coustomer service tried many times Auto cap don't work tried 200+ times always backfires system no good
- Need items
- Hard to acess
User's recommendation: Train help
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Had the same issue and never had it in 2024. Took several attempts to understand the code.
CS is of no help. The Quick Balance Check does work.