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Refund issue

Manager is hard time to cancel membership. I will be out of town next couple of months and I cannot use membership but was told that I will be still charged. Can you please help me i this regard. Thank you !

User's recommendation: Make sure lol detail bode signing up.

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ID
#3717493 Review #3717493 is a subjective opinion of poster.
Location
Avon, Connecticut
Pros
  • No pros
Cons
  • Worst customer service
Loss
$66
Preferred solution
Let the company propose a solution

No customer service in a dirty place

The place is dirty in the 4 years I have been a member the rugs haven't been cleaned and grout in locker room is black. Have been told by staff that member preferences for classes not important. Guess they just like my dues.
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ID
#1060907 Review #1060907 is a subjective opinion of poster.
Location
Bristol, Connecticut
Reason of review
Bad quality

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