No customer service in a dirty place

The place is dirty in the 4 years I have been a member the rugs haven't been cleaned and grout in locker room is black. Have been told by staff that member preferences for classes not important. Guess they just like my dues.
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ID
#1060907 Review #1060907 is a subjective opinion of poster.
Location
Bristol, Connecticut
Service
Healthtrax Fitness And Wellness Sanitary Conditions
Reason of review
Bad quality

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