HealthSource Chiropractic

Went to this company after they came to work and did free massages, went for my "free evaluation". They said they could help me, but then charges me up front.

Never pre-pay for service. They signed me up for interest free credit then charged the card. It took repeated attempts to get a statement from this company. When I did (after months of requesting) I found that they never refunded my card for unused balance.

I am no better and felt I was ran through my treatment like cattle. I compared my bill to another who was receiving treatment and found in some cases were billed 3 times what she was billed.

My husband and I were in an auto accident. Went to this place because it was so recommended by a friend, and now we wish we would have used our chiropractor.

Between an extreme number of appointments and a huge fee attached to each one we both realized our insurance wouldn't go far. And when you throw in the vitamins they push, the pillow they push, the support (that would never support anything)you will be broke. And don't even talk to them about coming less often, they will insure you are injured when you leave. In my case I made that mistake twice.

And now they have come up with the brilliant idea that they haven't been paid. And unfortunately for me they didn't always give me a receipt.

Lesson learned I guess. But don't go there, and if you already are, leave and never look back.

I went to HealthSource Chiropractic of Kingwood after I had a car accident in May. I learned the massage therapist on staff were not licensed and had no background in massage therapy. They would literally just start massaging an area without knowing what or why they are doing it.

They had unqualified exercise therapist performing physical therapy duties, I remember I only had one session of the physical therapy "exercise" because there was no one-on-one plan, everyone was doing the same exercises and in a very confined area. I thought if I continued with the sessions, my condition would improve, never happened, I actually felt worse.

When I needed a letter for my insurance that I was receiving treatment, they would not cooperate with me and then began to treat me like I was unwelcomed. I decided that was enough, over thousand dollars later, a lesson learned. Stay away.

Beware if you notify these people that you were involved in an accident what they charge will increase dramatically. They will become more concerned with you getting a lawyer and themselves getting a check.

I have had personal experience with using them as a walk-in, and then went to them following an accident. Felt completely used and abused. What had been a $15-$20 co pay per visit became a $300-$500 an hour treatment plan which I was never told of till I saw the bill. Very dishonest outfit.

They have you sign a virtual blank check for your treatment before they even treat you. Look elsewhere.

For anyone looking to buy a Healthsource Chiropractic franchise; I have one word for you........SCAM! Recently I quit as a massage therapist from a Healthsource in IL.

Everything is scripted; from the greetings you give the patients to the treatment plans. Healhsource has a generic formula that they use on all the patients depending on what issue you have. For instance: if you come in with problems with a stiff neck or a herniated disk in your cervical vertabrae; all the "so called" physical therapy is exactly the same for the two. The exercises and stretches are no different (in a certain area) for the various injuries and illnesses.

The therapy is not tailored to your own specific needs and biomechanics, despite what they tell you. Also many of the massage therapist on staff were not licensed(you have to have a license in IL) and had no background in massage therapy. They would literally just start massaging an area without knowing what or why they are doing it. Also they had unqualified exercise therapist performing physical therapy duties, which is illegal in IL.

The goal of the clinic was to pack as many patients in there at one time and rack up the units per individual. You could be on a tredmill for a 1/2 hr warming-up just so they can bill for an extra unit. You could also be stretching the same muscle for a 1/2 hr, just so they could bill for more "therapy." They also discouraged patients from using the TENS machine because they only get around $20 for each session. Even if the patient could benefit from the EMS, they had they doing exercise and stretching instead because it pays more.

This is not physical therapy or has any relavence for rehab.

What I witnessed was absolutely appalling. This franchise should definitely be investigated for unethical practices.