
HealthSmart
HealthSmart Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
HealthSmart has 1.6 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Avoid this insurance like the plague", "Do not buy DMI products", "DO NOT EVER USE THIS INSURANCE COMPANY!".
Review authors value the most Billing Practices and Insurance Plans Acceptance. Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
HealthSmart has 1.6 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Avoid this insurance like the plague", "Do not buy DMI products", "DO NOT EVER USE THIS INSURANCE COMPANY!".
Review authors value the most Billing Practices and Insurance Plans Acceptance. Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Customer service is trash!
They don't treat their customers right, they are rude and negligent! I've called multiple times and spoke with multiple agents and they are all the same unfortunately.
User's recommendation: Avoid this insurance like the plague
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDefective Sliding Transfer Bench
Product was defective out of the box. Unsafe medical equipment. Amazon and DMI prevent customer contact and return.
- Customer service is a useless bot
Preferred solution: Full refund
User's recommendation: Do not buy DMI products
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Robbed on medical bills
Nothing from them other than hardly anyone we pick is not in network. I was told whom I've used for over 2 years was in network by Rightway culling service, but Healthsmart says not in network and not paying the bills. What good is insurance if you can't use it other than them making a profit on our weekly payments
They have another company that basically culls us away from them. You can't get a hold of the company directly to check on things and this other company doesn't know what they're doing. When your provider tells you they're in network, then this place should be paying as such and they're not. They're trying to get away with out of network pay.
The company I work for is HUGE, and has thousands of employees so they're cleaning up right there. It took one of the customer reps you have to go thru over a month to get back to me cause she said all my emails went to her junk folder. Not my problem, pay my bills. I'm in Texas and there's not many hospitals and Baylor is the largest one here.
Same goes for Touchstone imaging. They're saying they're not in network. Funny they think they are. What charity hospital are they trying to send us to get their in network coverage?
I'm tired of this place and have turned them in to the BBB. Do to their negligence I've had a couple of accts go to collections that I didn't know about and thought were paid as I had met my deductible. I can't stress enough if your boss says he's getting this company tell him to run the other way. My job is dumping them, (a little too late) because they're doing this to all the customers.
I feel sorry for just an individual that thinks it's cheap insurance to have.
Ya it is cheap when they make you pay everything. In this economy and the pandemic, having a company totally rob you is insulting.
Preferred solution: Clean up your mess and pay the bills the way you should have to start with. I have over a $2000 in medical bills you're ignoring
User's recommendation: DO NOT EVER USE THIS INSURANCE COMPANY!
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