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HealthRider

HealthRider

What is your customer experience with HealthRider?

HealthRider Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

HealthRider has a 4.7 star rating from 2 reviews, with 100% would likely recommend yet some recent recommendations state "Avoid this product" and a mixed rating distribution.

Positive Feedback

Customers praise helpful agents like Luis and value the website and clear exchange, refund and cancellation policy, and availability of replacement parts.

Negative Feedback / Risk Areas

  • Reports of poor overall customer service and slow responses.
  • Quality concerns: cheaply made parts and burning smells or motor noise.
  • Difficulty obtaining specific replacement parts despite vendor channels.

Key Takeaways for Future Customers

  • Check HealthRider reviews and ask about replacement parts warranty before purchase.
  • Confirm refund and cancellation terms and expect variable customer service response.
  • Inspect motor and parts for build quality when receiving units.
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Media from reviews

HealthRider - Build cheap custom service useless
HealthRider - Smell in treadmillHealthRider - Smell in treadmill - Image 2
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Airin R Ysh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Orland Park, Illinois

Luis great customer service

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Broke a piece for my treadmill, and Luis was able to give me every answer I needed, sent me a list of websites and took care of the part I needed exactly.

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Anonymous
map-marker Dundas, Ontario

Build cheap custom service useless

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HealthRider - Build cheap custom service useless

Built as cheap as possible custom service time-consuming process. Can purchase replacement part very easily from after market provided.

Part that broke is main function part and made as cheap and weak as possible. HHHHH

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User's recommendation: Avoid this product

satpaul r

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Smell in treadmill

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HealthRider - Smell in treadmill
HealthRider - Smell in treadmill - Image 2
Contains 1 confidential file for company representatives

Motor make noises I was waking on it I. I feel smelling like burnings wire I unplugged it the I called you you give me Brampton service I called nos and give voice male but they didnt reply my voice mail

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Anonymous
map-marker Mount Laurel, New Jersey

Replacement parts

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my circuit board is burn i need a replacement parts , i bought this unit from costco can help me for my equipment?

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