HealthONE
HealthONE Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment: Predominantly negative sentiment in recent HealthONE reviews, citing concerns about ICU care, aggressive sedation and restraints, poor customer service, and high prices.
Positive Feedback
Few positive notes; some patients received prompt acute care and medication adjustments when family advocated, but praise is limited.
Negative Feedback / Risk Areas
- Reports of excessive sedation, restraints, and poor ICU communication reflect common HealthONE customer complaints.
- Rude staff interactions and unsatisfactory customer service are recurring in HealthONE reviews.
- High price level and limited service diversity frustrate patients seeking alternatives.
Key Takeaways for Future Customers
- Ask about ICU protocols, sedation policies, and escalation routes before admission.
- Document interactions and insist on clear care plans if you encounter difficult customer service.
- Compare costs and service options given reported high prices and limited offerings.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment: Predominantly negative sentiment in recent HealthONE reviews, citing concerns about ICU care, aggressive sedation and restraints, poor customer service, and high prices.
Positive Feedback
Few positive notes; some patients received prompt acute care and medication adjustments when family advocated, but praise is limited.
Negative Feedback / Risk Areas
- Reports of excessive sedation, restraints, and poor ICU communication reflect common HealthONE customer complaints.
- Rude staff interactions and unsatisfactory customer service are recurring in HealthONE reviews.
- High price level and limited service diversity frustrate patients seeking alternatives.
Key Takeaways for Future Customers
- Ask about ICU protocols, sedation policies, and escalation routes before admission.
- Document interactions and insist on clear care plans if you encounter difficult customer service.
- Compare costs and service options given reported high prices and limited offerings.
Media from reviews
Turn one complaint into a collective action
Oakland, California
My boyfriend was taken here as a result of a mental breakdown.
- - Sedated on precedex; can't converse.
- - He is restrained; hands purple and swollen.
- - He wants to leave; head nurse Cheryl is described as rude.
They're keeping him sedated excessively, he cannot hold conversations he has no idea where he is. the drug they have him on is precedex.
a drug that allows them to stay unconscious but arousable. But he looks like he's being tortured. He's been poked and stabbed 1000 times. And the head nurse Cheryl is rude as *** Today I was able to convince them to lighten the precedex, and he came too enough to tell me he wanted to go home with me.
They have him restrained so tight that his hands are purple and swollen twice their normal size. He has expressed to me that he wants to leave.
But when he starts talking, they jack up the precede xiv drip and knock him back out.I've almost been escorted off the property and to avoid that happening. I need some help from someone with a little more power and patience than I possess.
User's recommendation: avoid the ICU unit of this ignorant facility.
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