Healthmug
Healthmug Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall: 1.5 star rating from 38 reviews with mostly dissatisfied customers; 84% unfavorable and 5% positive. Consumers report widespread delivery and service failures.
Key Takeaways for Future Customers
- Check recent Healthmug reviews before ordering as many cite missed deliveries and wrong items.
- Expect difficulty reaching customer service for refunds or billing queries.
Negative Feedback / Risk Areas
- Repeated delivery failures, wrong or damaged products and poor tracking.
- Refunds frequently delayed or blocked and customer care unresponsive.
Positive Feedback
Some customers note cheap medicine options, but positives are limited and inconsistent.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall: 1.5 star rating from 38 reviews with mostly dissatisfied customers; 84% unfavorable and 5% positive. Consumers report widespread delivery and service failures.
Key Takeaways for Future Customers
- Check recent Healthmug reviews before ordering as many cite missed deliveries and wrong items.
- Expect difficulty reaching customer service for refunds or billing queries.
Negative Feedback / Risk Areas
- Repeated delivery failures, wrong or damaged products and poor tracking.
- Refunds frequently delayed or blocked and customer care unresponsive.
Positive Feedback
Some customers note cheap medicine options, but positives are limited and inconsistent.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Vadodara, Gujarat
Wrong Delivery Product And Not Response Your Care
Wrong Delivery Product Delivered And Company Not Respond For This Items I Will case File Your Company
User's recommendation: Anothers Not Telling Buy The Any Product Because Not Answer The Care Center
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBlocked amount
- - Money is blocked for 2 months.
- - Repeated emails have not resulted in a refund.
Please don't buy any product to the health mug a because this app is very dirty this app is blocked customers amount and doesn't return this. I think only view of the company to disturb the customer and block the amount of the customer and it works like abegger
Please refund my money its been a month since this was updated
सह The company guy has blocked my money for 2 months. Despite repeated emails, the company is not refunding my money.
Please return my money; I need the money.
Company people, please understand. Health Moug is a good company; it is a big company from which I have ordered medicines many times, but this time my money has been blocked for so many days.
- You people harassed the customer and kept his money blocked for a long time
- Do not trouble the customer so much that he loses trust in the company
Preferred solution: Full refund
User's recommendation: Please do not harass the customer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder not received
After 4 days over the scheduled delivery time, the order has still not been received. There has been no response from customer care.
Preferred solution: Deliver product or service ordered
I received broken and damaged product
I ordered a product almost 15 days ago, and I received it today, but when I opened the box, it seemed broken and damaged.
Preferred solution: Full refund
User's recommendation: Don't buy products from this app
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReplacement of Received damaged article
- - Order placed 11 Aug; part arrived 14 Aug.
- - One bottle arrived broken; others OK.
- - I have been trying to contact since 14 Aug to arrange replacement of ELM 100ml.
I ordered on 11th Aug - received part of that order on 14th Aug. In that one glass bottle was received broken.
A few other bottles which came in another packet were intact. Since 14th Aug I have been trying to contact.
I want a replacement of my medicine 'ELM' 100ml.
Thanks
- Price is less in comparison
- Very difficult to connect to customer care service
Preferred solution: Deliver product or service ordered
Dombivali, Maharashtra
Please solve my problem
When will my order will get please solve my problem contact me bapuprabhat55@***.com m no 982434****
7435 94* ***
Preferred solution: Deliver product or service ordered
User's recommendation: Yes I want all bhasma
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReceived damaged article
Ordered a few Bach flower remedies. One of the glass bottles received was broken on 14th Aug. Very hard to connect to customer care service.
- Cheap medicine available
- Difficult to connect to customer care service and more delivery time
Preferred solution: Replacement of the damaged article
Kota, Rajasthan
Order not received
My order is marked delivered but i have not received it yet.
Please contact with me and solve my issue as soon as possible
- Over all worst experience
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bengaluru, Karnataka
Delay in order delivery
Didn't received my order ...no tracking ...no customer service...waste of money ...never recommend this company
User's recommendation: Pls don't buy anything...fraud company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDelivery complaint
- - Delivery status unknown.
- - Hard to get the phone number; calls unanswered.
- - Order placed on 28 Sept; no delivery info or tracking.
Unable to know the delivery status. Got the phone number with great difficulty, called twice, but nobody lifted.
An order was placed on 28th Sept, and there has been no information so far about delivery. No means to contact them.
No system of tracking the order. Regret why we placed the order with them.
Preferred solution: Deliver product or service ordered
Kolkata, West Bengal
Non receipt of medicine
I am totally confused. Why are you not sending my ordered and fully paid homeopathy medicines? Please send them immediately.
Preferred solution: Deliver product or service ordered
Kolkata, West Bengal
725802****
Health mug cheating organization. Originally produced, not sent. Always duplicate products composition sent.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCheating in supply against pre-paid order
- - Prepaid Rs 570 for five homoeopathic medicines; only one was delivered.
- - Complaint to customer support; they say the delivered item cost Rs 84 and no further response.
I had placed order for homoeopathic medicine by pre-paid order of Rs 570 for five different medicine but today only one medicine is delivered costing Rs 84 for which I sent my complaint to coustomer support against which they reply that item has been delivered today and no further response is being given
User's recommendation: Not to buy from Healtmug
Bhubaneswar, Odisha
My product not deliverable
- - Product OD251010****91442 not delivered after purchase on 10/10/2025; paid by credit card.
- - Requests update on delivery timeline or cash refund.
Respected sir/madam
This is informed you to that my product id no OD251010****91442,purchase on date 10/10/2025.still now my product is not deliverable and i paid money though my credit card.pls tell me when i will get my product or otherwise refund my cash. Thanks you Dr Laxmikanta Behera Mob no- 943803****
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWrost delivery system
No one arrived at your address, but the system is saying that a delivery attempt was made.
- Wrost delivery system
Preferred solution: Deliver product or service ordered
User's recommendation: Don't buy from healthmug.
Kolkata, West Bengal
Delayed delivery update
I have placed my order on 11 Sept 2025 and my est delivery date was on 17 September 2025 but now showing the est delivery 20 sept 2025. It is too late.
It is not luxurious item. It is a medicine and it required on right time delivery.
I am very disappointed to your service. In future never to use this platform to purchase medicine.
User's recommendation: Never use again this platform to purchase medicine
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