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Healthmug

Healthmug

www.healthmug.com
What is your customer experience with Healthmug?

Healthmug Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Healthmug has 1.8 star rating based on 25 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: I think health mug is froud, Lost of money, No direct communication.
    Cons: No proper customer service, Cheating, Deliveries not made.

  • Recent recommendations regarding this business are as follows: "No recommendations", "Yes.", "My parcel not received", "Don't ever order anything from this website. Fake website. Doing scams and taking customer money.", "Good Service in Healthmug.".

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Media from reviews

Healthmug - Cancelled order and not refunded the prepaid amount
Healthmug - Cheating in supply against pre-paid orderHealthmug - Wrong order deliveredHealthmug - Wrong order delivered - Image 2Healthmug - Wrong order delivered - Image 3Healthmug - Wrong order delivered - Image 4Healthmug - I received damaged products
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Top Healthmug Reviews

Positive Review

"Delevred Medicine Half quantity."

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I had ordered two bottles of medicine APIS MELLIFICA 200. One bottle is fine but the second bottle of medicine received is less in quantity. The actual...

Critical Review

"Delayed and irregular delivery"

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My order no OD250525****169505 has not been executed by you except one item .Kundly let me know the reason .If you cabot deliver ,please refund the cost User's...

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Anonymous
map-marker Wadala, Maharashtra

Delayed and irregular delivery

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My order no OD250525****169505 has not been executed by you except one item .Kundly let me know the reason .If you cabot deliver ,please refund the cost

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User's recommendation: Renove DTDC courier from your system.They are not at all reliable.Very irresponsible and always they have staff issues.

Maheshkumar D Nuf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ahmedabad, Gujarat

Cheating in supply against pre-paid order

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Healthmug - Cheating in supply against pre-paid order
Healthmug - Cheating in supply against pre-paid order - Image 2

I had placed order for homoeopathic medicine by pre-paid order of Rs 570 for five different medicine but today only one medicine is delivered costing Rs 84 for which I sent my complaint to coustomer support against which they reply that item has been delivered today and no further response is being given

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User's recommendation: Not to buy from Healtmug

Shravani K Tzu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancelled order and not refunded the prepaid amount

Healthmug - Cancelled order and not refunded the prepaid amount

Ordered product has been cancelled, and the money that was paid is not yet refunded. At any cost, we want our money to be refunded.

View full review
Loss:
$311
Pros:
  • No pros
Cons:
  • Fake website

Preferred solution: Full refund

User's recommendation: Don't ever order anything from this website. Fake website. Doing scams and taking customer money.

Rakhi N Cvh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Oxidised product received

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Healthmug - Oxidised product received
Healthmug - Oxidised product received - Image 2

I raised a complaint because I ordered this product by mistake, but the delivery agent refused to return it, stating that I had opened the package. I was disappointed, but since I had already spent my money, I decided to use the product.

However, when I opened it today, I found that it was completely oxidized and unusable. I request a full refund for this defective product.

If my issue is not resolved, I will have no choice but to escalate the matter and file a formal complaint against the company. Please process my refund at the earliest.

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Loss:
$1229

Preferred solution: Full refund

Brenleigh Wjy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bengaluru, Karnataka

I received damaged products

Healthmug - I received damaged products

I got fully damaged products

There no customer care services

They didn't receive calls,waste of money

The product packaging is not good All medicine bottles are cracked and the box is also wet and smelling my other all medicines are fully wet .

they didn't receive calls their is no customer care services waste of money my all medicines bottles are broken i didn't buy from healthmug there is no solution for our problem only the waste of our money they didn't solve our problem

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User's recommendation: They send all defected products & they didn't receive calls waste of money don't buy from healthmug

shujathahmed s

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund of money

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The medicine with order no OD250603****51753 has been cancelled due to unavailability on 6 June 2025. Till now I haven't got my money, Rs 516.

View full review
Loss:
$516

Preferred solution: Full refund

Anonymous
map-marker Wadala, Maharashtra

Wrong order delivered

Healthmug - Wrong order delivered
Healthmug - Wrong order delivered - Image 2
Healthmug - Wrong order delivered - Image 3
Healthmug - Wrong order delivered - Image 4

I ordered 2 boxes of D pura (each should contain 4 bottles but it fooled me with each box having only 2 bottles) from Healthmug.When i called the customer care she gave me the wrong E mail to send the details.Nobody has mailed or contacted me after this.

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User's recommendation: Never order here again

Shevonne Our

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

972906****

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Healthmug - 972906****
Healthmug - 972906**** - Image 2
Healthmug - 972906**** - Image 3

I had two qualities of this company but I received only one quality of this company. Please cancel my order and refund my money i have a proof

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Preferred solution: Full refund

V V R N

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

One item not received Invited not received

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I do not know where my product is, ordered on 19th May. Surprised to get two out of three items ordered on the 19th May.

View full review
Loss:
$200
Pros:
  • Priced reasonably
Cons:
  • Deliveries not made

Preferred solution: Full refund

Ashlei Fbb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Mumbai, Maharashtra

Order not delivered

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I had ordered some homeopathy medicine till the date of delivery they had not delivered the items and very worst service No Customer service is available for future no buying any item from this thug aap.

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Felicity Mrl

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Verified Reviewer

Delay in delivery

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My medicine is not delivered to date. Its delivery date is 12 May 2025, but it has not been received. There is no communication from the company regarding its reason for the delay, nor any information regarding the medicine.

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Preferred solution: Deliver product or service ordered

MS A Tym

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Product issue

Product delivered, but status showing RTO. I paid Rs 1499 at the time of delivery, but the box is open.

I don't know from where the courier boy took the medicine and gave it. It may be the wrong product.

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Loss:
$1499

Preferred solution: Deliver product or service ordered

Ellisha Njd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Delevred Medicine Half quantity.

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I had ordered two bottles of medicine APIS MELLIFICA 200. One bottle is fine but the second bottle of medicine received is less in quantity. The actual quantity mentioned is 30 ml but I have received near about 15 ml.

Kindly provide another bottle of medicine or refund the money of one bottle.

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User's recommendation: Good Service in Healthmug.

Resolved
Breckyn Kjg

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Verified Reviewer
| map-marker Faridabad, Haryana

Resolved: Order has not been received

मन 22.04.2025 क दवइय क आरडर कय थ ज 28.04.2025 क आन थ लकन आज 29.04.2025, 14.00 बज तक नह मल ह कछ दवई जरर हत ह उनक समय पर पहचन चहए, अनरध ह क मर आरडर जलद स जलद भजवए, धनयवद.

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Avner Fik
map-marker Noida, Uttar Pradesh

Your Co. not delivered medicine till yet

Healthmug - Your Co. not delivered medicine till yet

I have not received my unani medicine named Itrifal Ustukhuddus...n not shown tracking id... where is my medicine...n your Co.take no steps and I have paid for that Rs.614...do something or refund meo

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Falyn Zqx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Durg, Chhattisgarh

My order didn’t arrive yet

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Why my order will be delayed

My order wheezal sarsa syrup Delivery date was 28/04/2025 the why it is so late

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