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Verified Reviewer Junior Reviewer

1.6
On or about January 24, 2022 I requested a reimbursement for a medical visit copay. This was ignored. The next day I needed to pay for a medical device so I tried to use their HSA debit visa card which was declined. I wrote to them again asking them why it was...
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ID
#3296528 Review #3296528 is a subjective opinion of poster.
Location
Clifton, New Jersey
Cons
  • Lost funds
  • Poor customer service
  • Unresponsive to emails
Loss
$125
Preferred solution
I would expect: reimbursement for payments already submitted, a visa card that works, a response from them explaining why I have been ignored, an apology to The University of Vermont Health Network and myself regarding poor service at a minimum.

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