
Unclaimed
HealthEquity Reviews
125
CLAIMED LOSSES
1
TOTAL REVIEW
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Verified Reviewer Junior Reviewer
On or about January 24, 2022 I requested a reimbursement for a medical visit copay. This was ignored. The next day I needed to pay for a medical device so I tried to use their HSA debit visa card which was declined. I wrote to them again asking them why it was...
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ID
Location
Clifton, New Jersey
Cons
- Lost funds
- Poor customer service
- Unresponsive to emails
Loss
$125
Preferred solution
I would expect: reimbursement for payments already submitted, a visa card that works, a response from them explaining why I have been ignored, an apology to The University of Vermont Health Network and myself regarding poor service at a minimum.
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