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Made a request on 25.05.2015 (Your Order # 101 05* 772 (Placed on May 25, 2015 10:08:00 AM EDT), this has not traking but have Shipping Insurance $ 2.49, I'm assiduous client, always bought and received all products, always pointed out to my friends, but this last request have no information about it, I made a contact on 10/07/2015, I had no answer infirm, made another contact 17/07/2015 also did not have no return, if there was a problem with my order, I want the refund of amounts paid. so after sending several emails and get no return that I make this claim Sergio Silva 55 31 95****92
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#670012 Review #670012 is a subjective opinion of poster.
Belo Horizonte, Minas Gerais
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Reason of review
Problem with delivery
Preferred solution
Full refund
New Reviewer

HealthDesigns Used My EBANX Account Without My Authorization

Update by user Feb 13, 2015

They do not even want to know, ask me to contact Gointerpay, but I paid the purchase from HealthDesigns site, so I think they are responsible for everything comes, that is, they used without my permission the bank account EBANX and charged me 0.73 cents more. If I paid with my card they did not need to use the account in EBANX and charge 0.73 cents more.

Update by user Jan 13, 2015

The Company is in the USA - State of Illinois

Original review posted by user Jan 13, 2015
I would like to make a claim against Recently made purchases and paid with my international credit card, however I was surprised they addition to using my credit card, used, without my prior authorization, the account I have in EBANX for my shoppings with boleto in sites that no accept credit card. Never have authorized this transaction and do not even know how they found out I had an account in that bank, I never gave to them this information. I entered several times contact customer service asking for explanations, but the operator said not see the issue with this transaction. I asked to cancel this procedure with EBANX because I have used the international credit card for this payment, and there is no reason to use it, but they asked me to contact Gointerpay, but why? I did not buy supplements with them but with HealthDesigns. I think this procedure without my prior consent, at least very strange. I asked several times to speak to a supervisor, or finance department but the operator ignore completely my request
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#581807 Review #581807 is a subjective opinion of poster.
Gravata, Rio Grande Do Sul
Reason of review
Improper use account for payment
Preferred solution
Let the company propose a solution

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