Jessey Rcb
map-marker Garland, Texas

Dishonesty. Poor customer service. Poor business practices

Order was put in during holiday and store hours were already limited, with no way except email contact

Though I made contact by email, there was no response.

When they got around to reading my email, they refused to apply remedy for my issue.

The problem seemed to be related to a computer glitch.

After I reviewed the order and hit the pay button, I was able to note that the shipping address was wrong. It was different than the one I designated.

Even though I could have stopped the payment prior to the order being processed, I chose to give them benefit of doubt. This caused me to wait several more days after sending multiple emails until I realized that they made no effort to correct the shipping address.

I only heard from them that there was nothing they could do about it.

I finally requested for a return authorization be sent to the address where the shipping was going.

They also refused this request.

Instead, they insisted that all options were out of their control. I found out that the order was not even processed until about three dats after they were notified of my request to have the shipping address corrected.

This business tops the list for poor customer service, based on these issues, problems without remedy or concern, after accepting your money.

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User's recommendation: Find your products elsewhere. They must earn your trust.

Mark S Dlc

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Verified Reviewer

Amazing products, finally found mushrooms and cocoa!

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Health Ranger Store - Amazing products, finally found mushrooms and cocoa!
Health Ranger Store - Amazing products, finally found mushrooms and cocoa! - Image 2
Health Ranger Store - Amazing products, finally found mushrooms and cocoa! - Image 3

I have been looking for a non-Dutched cocoa product for awhile and well as all these incredible mushrooms!! Great customer service, ease of check out, decent price point and excellent quality product.

Add in the fact that this was grown, packaged and shipped here in America and I'm even more impressed.

I'm grateful to know these products are high quality, tested for heavy metals, pesticide-free, and non-GMO/GE...and check out how many different mushrooms are in this cocoa! No wonder I free a nice subtle sustained energy, totally different from a soda or energy drink.

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Pros:
  • Great customer service
  • Decent amount of product
  • Quality products
Cons:
  • Bit pricy
  • Need more chaga and agarikon

Preferred solution: More mushrooms!

User's recommendation: Fantastic products! I personally love the Cocoa Energize from Groovy Bee, it tastes delicious added to a coffee or cappuccino! The other Cocoa Mojo is amazing as well, and I like it on it's own--as a hot chocolate drink--or also added to coffee for a café mocha. Both cocoa products have so many beneficial mushrooms and I've been looking for some of these for quite a long time until I found the Health Ranger store. In fact, I work as a chemist and I'll tell you the honest truth, testing these types of vitamins and supplements aren't easy. I have a lot of respect for the people that work in their quality control laboratories. Oh! The non-Dutched cocoa is another great component of this cocoa energize product, and it's great knowing I can trust that it's been tested for cadmium and is free from that and other heavy metals. I have more energy drinking the Cocoa Energize or the Cocoa Mojo than I ever did drinking an energy drink, and there's never a crash.

Diana C Glq

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Verified Reviewer
| map-marker Dallas, Texas

Product Quality/poor customer care

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I have been a long time customer I called in with an issue on a product as to the quality.

I am within the timeframe of a return. My package is unopened and I was asking for a refund.

They wanted me to pay shipping. Why should it cost the customer to return something that is poor quality that they should not be selling to begin with because I trusted this company for high-quality products.

DO NOT WASTE YOUR MONEY HERE

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User's recommendation: Better companies out there with better customer care

2 comments
Guest

Seriously... welcome to adulting.

Why should this store LOOSE MONEY Because of your poor decision making.

It wasn't false advertising, this is buyers remorse. Pay the $8.95, and grow up.

Guest
reply icon Replying to comment of Guest-2569040

Lose*

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Obinna Fvm

Were can I contact the health ranger Mike Adams I...

Were can I contact the health ranger Mike Adams I have some questions for him? it's important in my mind anyways

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1 comment
Guest

With all due respect, most businesses have a procedure for customer service related inquiries like product problems or returns. I've been a customer at the Health Ranger store for years and they have always been beyond fair and responsive. Can you imagine demanding to speak to Bill Gates because you have a problem at Microsoft?

Anonymous
map-marker Atlanta, Georgia

To address a problem

It has been two months since I placed an order with Dr Will Spencer and I have not received my order. They are telling me my credit card is holding the money, but it has been charged to my account.

They are telling me that they are lying to me. I have been going back and forth between my bank and the company patient advocate bulldog and getting no where. Do you know anything about this since Dr Will was on your show.

Please help if you can. Thank you!

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1 comment
Guest

Wondering why someone would post a negative review on a company page when their problem was with a completely different group? Online reviews matter.

It is really unfair and hurtful to innocent people who have no control over an issue. This review should be removed.

Anonymous
map-marker Apopka, Florida

To address a problem

I am having problems receiving my order from Patient Advocate Bulldog. It has been about two months since I ordered and I cant get anywhere with them about it.

They are telling me that my bank wont release the money .

I called my bank and they say they have processed it so now I dont know what else to do and I was just wondering if you have had some concerns with other people that watch the program with Will Spencer and Mike Adams. I need help in understanding whats going on so if you would not mind letting me know what you might know about it thank you so much.

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Steve B Wou

Why was I paying shipping on a $300 order

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Because it was a PO box and frree shipping over $100 applies to actual addresses but not PO boxes, vvvvvugggfdfjhgddhjggfffggfddgggddffgfdfffffdddggrhere is you 100 symbols

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Pros:
  • Best quality

User's recommendation: Don't waste your time on this stupid requirements

Ras Gjn

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Verified Reviewer
| map-marker Plano, Texas

I’m trying to find how to reach Mike Adams.

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Health Ranger Store - I’m trying to find how to reach Mike Adams.

I invite Mike Adams to try out my Quantum Energy Wellness Bed here in Plano Texas. Free of charge.

I am in your debt for all that you give to the world.

Im trying to get that message to Mike Adams. I dont know how to reach him.

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User's recommendation: No recommendation

Jason E Kms

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Verified Reviewer

Want to cancel my subscription

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Money is being taken out of my account that I didnt approve to be and I want this stopped immediately. Thank you and have a great day.

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Preferred solution: My cancellation confirmation

User's recommendation: Do not set nothing up with these people they will constantly try to take money from your account.

Jason E Kms

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Verified Reviewer
| map-marker Goldsboro, North Carolina

I’m being charged for something I didn’t want or sign up for

My bank account keeps getting charged $60 a month for something I did not sign up for. I do not want any more money taken from my account.

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Steven D Pem
map-marker London, England

I want a refund

I want whatever you tricked me into signing up for cancelling your had two payments for 59.99 for nothing

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