Health Network Group
Health Network Group Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Health Network Group has a 1.0 star rating from 1 customer review, with consumers mostly dissatisfied; reviewer reports poor handling of plan type, difficulty finding emergency dental care, and a perception the company prioritizes money over care.
Positive Feedback
The sole listed pro is that the service is described as free.
Negative Feedback / Risk Areas
- Reports describe misleading guidance about plan type and poor customer service, common in Health Network Group reviews.
- Customer experienced trouble locating emergency dental care after contacting the company, fueling Health Network Group customer complaints.
- Reviewer alleges the provider focuses on money, raising billing and trust concerns.
Key Takeaways for Future Customers
- Expect a low-rated experience based on existing reviews and verify plan details independently before relying on customer service.
- Confirm emergency provider options ahead of need and document communications for refunds or billing disputes.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Health Network Group has a 1.0 star rating from 1 customer review, with consumers mostly dissatisfied; reviewer reports poor handling of plan type, difficulty finding emergency dental care, and a perception the company prioritizes money over care.
Positive Feedback
The sole listed pro is that the service is described as free.
Negative Feedback / Risk Areas
- Reports describe misleading guidance about plan type and poor customer service, common in Health Network Group reviews.
- Customer experienced trouble locating emergency dental care after contacting the company, fueling Health Network Group customer complaints.
- Reviewer alleges the provider focuses on money, raising billing and trust concerns.
Key Takeaways for Future Customers
- Expect a low-rated experience based on existing reviews and verify plan details independently before relying on customer service.
- Confirm emergency provider options ahead of need and document communications for refunds or billing disputes.
Turn one complaint into a collective action
Healthnet scums
- - Trying to confirm if my plan is PPO or HMO and feel misled by poor customer service.
- - In extreme dental pain and seeking an emergency dentist.
I had a medical dental emergency just wanting to know if my plan is ppo or hmo they intentionally guide me in the wrong direction or give me soliciting number. They are all about money and its a disgrace to be part of the gov contracts or medical field!
I am still trying to find a medical emergency dentist after not able to sleep the whole night and is in extreme pain.
I still had to make time to write this while in agonizing pain! Their customer service is poor and needed to be trained again.
- Free
- Everything else
Preferred solution: Let the company propose a solution
User's recommendation: Have so dignity if you are in the medical businesses
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