Terrible Customer Service
I go to the gym on Pitkin Avenue in Brooklyn and the employees are so unprofessional. They use the phone all day, never ask if you need help, and are unapproachable. The manager Rashana is very aggressive and mean to guest. My friend came to take advantage of the free week pass and was practically tossed out of the over populated gym. I was so outraged that I am going to cancel my account asap. Also the classes listed are taught by under qualified personnel and they never stick to the designated class title. This gym has no showers, smells bad, and the employees are teenagers that don't care about the services that should be offered in a gym.
New York, New York
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