Suspicious

I feel like it's a bit suspicious that my car has issues after being serviced the last time there, and then the salesman calls me to see about trading it in when he knows I am coming in to have it looked at. It's a bit obvious.
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ID
#2621429 Review #2621429 is a subjective opinion of poster.
Location
Wappingers Falls, New York
New Reviewer

Worst Experience ever & Fraud / Lies

Well instead of going on and on yet again on a review ill just summarize the problems. LIES: *Wouldn't honor my employee discount even though it said available on top of any current rebate or other offers. *Gave me one interest rate, then after signing paperwork and printed out the papers they had raised my rate without telling me. Brought this to their attention and was quoted "In NY we are aloud legally to raise the rate and charge more as a convenience fee for saving you a trip to bank". * They took over 30 days JUST to drop my paperwork off to their local DMV and my registration expired and got pulled over. Dealt with the DMV for a month who advised me they do this all the time and to file a complaint with the state towards this dealership. *lied to me about having loaner coverage available when i come in for service (found out today they charge $40 for this service unless they can BILL 4 hours of LABOR) yet another lie by finance guy to close the sale. * Lied about being $0 Diagnosis fee for warranty work. Turns out even on a can that's brand new 1 month old (2018) I will be charged a fee unless they can find, document, and get paid for warranty work... * Was also sold extended warranty and advised I can cancel at any time before the bumper to bumper warranty ends with FULL REFUND, day 32 I am told for full refund I needed to cancel within 30 days.... So all the things I was told and assured are falsehoods Spoken with managers who talk a lot of talk, offer nothing in return other than sorry that's how it is.... STAY AWAY FROM HEALEY BROTHERS.... Or make them put EVERYTHINGGGGGGG in writing, which they wont.
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ID
#1319416 Review #1319416 is a subjective opinion of poster.
Location
Beacon, New York
Reason of review
Almost all of the above
Preferred solution
Full refund

Disgusting

I have one word for this dealership and it is disgusting. The way return customers are treated is disgusting. Your Finance team is completely unprofessional and unethical and I will be reporting this dealership to Hyundai itself. I am telling everyone I know to go somewhere else where they are appreciated and treated with respect. Shame on your staff. They make you wait for hours with a cat and mouse game like psychological warfare to come up with a completely outrageous overly inflated "deal" - as they call it. I was warned not to go to you and people were absolutely correct. I am also going to notify the fed reserve of your sketchy credit practices
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ID
#835970 Review #835970 is a subjective opinion of poster.
Location
Beacon, New York
Cons
  • Dealership
Reason of review
ALL OF THE ABOVE

Healey Hyundai Auto Leasing Review

A bunch of scam artists. They want to run your credit before disclosing prices. They made us wait hours before getting a price for a santa fe. Then wanted almost 600 for a lease. Do not go here. Very unethical
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ID
#835687 Review #835687 is a subjective opinion of poster.
Location
Wappingers Falls, New York
Reason of review
Pricing issue