New Reviewer

Never delivered headstone!

Took our money and gave us a tracking number and marker was never delivered. Cant get hold of them. Is this a fraud?????

User's recommendation: Don’t use this company!!!!!!’nn.

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#2630415 Review #2630415 is a subjective opinion of poster.
  • Never sent product
Preferred solution
Deliver product or service ordered

Shameless Fraudsters

This business is a fraud. The crooks who are behind it will take your money ("down payment") and use it for several months, then make refund, because the shipment was lost. Here is elaborate scenario they pull out : " The stone is not an in-stock item. It would have to be ordered (approx 3-4 months) We require a 1/3 down on special orders / out of stock items. Can not guarantee arrival. This is an over-seas order. We have the shipping time-frame and customs checks, etc. The container took longer than expected due to some delays. The container is being finalized now and has shipping time-frame and customs check, etc. The container is on the water. It will have to pass customs as well once it arrives. Paperwork says that the container should be arriving on my dock The stone arrived to our warehouse in St. Louis, MO Invoice is coming from GR Investments (owner of headstonesusa). The stone did ship out, however the tracking number is showing invalid. I contacted the shipping company and they put a trace out on the shipment. They currently have it marked as being a lost shipment. I spoke with my manager and he stated that I should issue you a refund in full."
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1 comment

*** does happen and it was just your turn.

#837006 Review #837006 is a subjective opinion of poster.
Reason of review
Problem with delivery
Preferred solution
warn potential victims of this fraud

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