Did a very poor job, refused to give full refund

I was excited to have a bobble head likeness made of a friend, so I sent two photos as instructed. They sent me a photo of the head they had created, and it looked nothing like the photos I had sent. I made suggestions, they made some changes, but it never looked like the photo. They chose to cancel the order, and refused to give me a full refund. My communication with the company regarding this was extremely frustrating. I suggest that anyone looking for a custom bobble head avoid anything by HD Design, doing business as We Bobble, Bobble Maker, or Every Bobble.
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ID
#468875 Review #468875 is a subjective opinion of poster.
Location
Jeffersonville, Indiana

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