HCGXtremeDiet

I ordered a free bottle of HCG Xtreme and paid $4.95 shipping online. It didn't arrive within the time frame listed, so I contacted the company and was told it was on backorder.

I also questioned them about the autoship policy, as the e-mail sent to me was confusing. I was told I could cancel autoship at any time. It finally arrived about a month later, with very little information. I contacted the company within the two week time period required to cancel future auto ships, and delayed another shipment until 12/15/11 because I wouldn't need more until then.

I was then surprised to find a charge for the product on my debit card on 12/1/11 and called to find out why I was charged two weeks early. Even though I had at least three previous phone calls to customer service reps prior to my 12/1/11 call, no one informed me until my last contact with the company that the charge on 12/1/11 was for my "free" sample previously received in September. I pointed out my previous conversation delaying a new shipment until 12/15/11 and was told I would not receive a bottle for the recent charge on 12/1/11 because it was for my "free" bottle. Never in my previous phone calls to this company was I told I would have to pay for the "free" bottle that I'd already paid shipping for, but did get extensions on time for the next shipment.

The floor supervisor I spoke with on 12/1/11 told me there was no record of my conversation. When I asked to speak with a manager, I was told they were all in a meeting. When I asked for the voicemail of one of the managers, I was told they don't have any.

In spite of this product being effective for me, I would never order it again due to the unethical practices of this company. Because of their actions, I had to cancel my debit card, appeal the charges, and file a complaint with the Better Business Bureau.

I paid for shipping on a "free" bottle of HCG. I didnt recieve anything till almost 2 months later.

I thought that the transaction didnt go through till I got my first bottle. After looking into it they charged me shipping as well as for two bottles of this stuff and another unknown charge. I called them and they said I was put on a premier package was being sent one every month for 3 months. They then said they sent out the first bottle with pills (the unknown charge that I didnt even know anything about) which I certainly didnt recieve.

They wouldnt give me a refund because I guess I had 14 days to send it back BUT I NEVER GOT IT till 2 months later! HMMM.. They were hoping I wouldnt catch all this on my account and they were right. I got scammed.

They said they would cancel my 3rd shipping, resend the 1st bottle with pills and still never got it.

I tried to call the number on the bottle and it was disconnected. Paid over $300 for 1 bottle of "free" HCG XTREME.

I ordered HCGxtreme sample bottle at $4.95,(S & H). I was happy with the product.

There was no info with it tho, i went online to learn how to take the product. Then within a month was charged full price of $89.99, with no shipment of any product. So iam scrambling on how to use this to follow protocol to use it for its function. Is it a remake of the original HCG ?

My sample is running out so is it safe to use another replica of this brand? I tried contacting them, BUT all it says is SORRY ?????? What ??????

SORRY !!!!!!!!!! I'M Pissed and frustrated !!!!

i order hcg in oct 2011 sent it back next mail at the post offic your office said they tried to put it back on my credit card my card is good then i called again 11-4-11 you coustmer service said that u would send me a check never recieved it my tracking #031025****007962**** i think that your company is a rip off i would like it very much ifu would send me my refund how can your company just take money from people that trusted u to help them u will get it from God he do not like uglyness

I am XTREMEly pissed off also @ these scam artist!!! They claim to give you a 14 day trial period to test product, but unfortuneately I did not receive the product for 14 DAYS!!!

And the 89.99 charge that comes along with this product will be billed to you directly @ that 14 day mark regarless if you have the product or not! Never does it say anything about this when you order! And they might tell you that your product is back ordered, but I garuntee u its just another scam!The B.B.B.has beebcontacted by myself&several others concerning this co.

Please do not fall pray to these sorry bastards, for they will also take you as well. Ive ordered many products online & never been conned like a company like this b4!

In July 2011 I signed up for the free sample if I paid for the $4.95 shipping - which they charged my credit card for. I did not receive the product until September.

However, they have been charging my credit card $99.90 every month since August. I have called the number on my credit card statement 800-969-**** and all I get is an answering machine with a woman's voice on it. I leaves messages with my phone number and email address - and the only response I get is - more charges to my credit card. I have had to cancel my credit card to stop them.

Please avaoid this company at all costs.

If anyone knows how to get a hold HCG Extreme please let me know. I have been billed twice now, a total of over $200 and have never ever received their product.

Not even a trial size like most send initially. I have contacted my bank and not one of the three phone numbers are being answered that I have. So now the bank will not take the charges off. I am livid.

The only reason I even wanted to try this is cos I was injured 10 yrs. ago and have gained a lot. I cannot exercise due to the extent of my injuries. Plus I am on a very limited income and now HCG Extreme has taken $$ from what little I get.

This weight has to come off and I am trying anything to try and help. Please if anyone has talked to them and can give any info on how to resolve this POST it.

Kindest regards~ Valerie St. Clair Michigan

I just called the number another consumer posted for customer service (602-625-****).. At least I got a voice message from a gentleman asking to leave a detailed message.

I'll post back if anything positive comes out of this.

There was a number from their website to "Place Orders" so I thought I would try that in hopes of getting someone on the phone....no luck. The number from their site (800-617-****) has been disconnected so don't waste your time. They also had the 800 969-**** number listed as customer service, but several of us have waited on that line with no avail.

If any new info becomes available please let me know.

All I can do now is go to the bank with all this info in hopes of getting a resolution to my $225 loss.

Have a good day.

I ordered a free sameple for a month and paid the shipping cost. I got the invoice that charged my credit card for an autoshipment but haven't received it.

I tried calling customer service, which was always busy so I left a call back number no one has called me. I don't have an email address for them to find out when or if my order will be shipped. A pretty shoddy way to do business.

I need the other bottle to be shipped since I've already been billed for it. I don't understand this at all.

I ordered my free sample and was happy with it. I understood that I would be billed for the autoshipment of another bottle when the month was up.

I am several days past that and have not seen my next bottle, but my credit card has been charged. I tried calling customer service but it was always busy so I left a call back number and no one has contacted me.

I don't have an email address for them from their site, so I have no idea when or if I will receive another bottle. Pretty shoddy was of doing business.

HCG Xtreme -- they say "30 day guarantee" -- I tried to call to get my RMA # for return, and she said, you're past the 30 days guarantee. Keep in mind, from the day you Order, is the 30 days!!

Then by the time you get it, you basically have 2 weeks to try it, then try to get it back in time! This cost me $159.98 and because I was over by 2 days "their time" I couldn't return it. IT DID NOT WORK AND THEY DID NOT STAND BY THEIR RETURN! If a company believes in their product, you should stand by your returns!!!

BEWARE EVERYONE!! Pissed in Utah

hcgxtremediet.com

I went to this site after reading about it on a news feed. They offered a free trial of the product for the price of shipping, which was $4.95.

Of course, they had to have my debit card info. The order was placed 7-27-2011. I still have not received my trial bottle, so, when I checked my bank statement on 8-11-2011, I see that I have been charged for the next bottle of the product before I ever received my free trial. I called the customer service department and I was told, I should have called and cancelled before the 14 day trial period was over.

What trial? I haven't "trialed" it yet!!!

How ridiculous is that?!