HBO Max Reviews

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Being charged for services I did not approve.

I have been carged for HBO Max so ce March 1. No one can give me any answers as to who is using my card. I cannot get ahold of anyone at HBO directly to dispute these charges. I just get re routed to pissed consumer. Why is going on? I want my money back.

User's recommendation: Do not use HBO Max. They suck.

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ID
#2964468 Review #2964468 is a subjective opinion of poster.
Location
Los Angeles, California

Won’t play on all my tvs

The app wi only work on 1 tv and the HBOMax only suggested swab Sing me emails to try and fix my problems. Im going back cancel membership.

User's recommendation: Don’t buy this.

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ID
#2957650 Review #2957650 is a subjective opinion of poster.
Location
Arden, North Carolina

Customer service is terrible

I called and spent almost an hour on the phone snd she could not resolve the issue. I purchased the hbomax promotion on the last day for $7.49 a month. I signed up created profiles snd watched it for several days. All of a sudden it stopped working and said I did not have a subscription. We couldnt figure out what happened. She sent a request to someone higher up to follow through. Thenall I get from your higher up is to contact apple. Wow!big help!

User's recommendation: Don’t subscribe.

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ID
#2943282 Review #2943282 is a subjective opinion of poster.
Location
Fort Mcdowell, Arizona

I need my money on my debit card

I don't know why I keep getting emails from you guys instead of my money back after you guys took it upon yourselves to charge me after I tried to cancel multiple times. To be honest the only reason I have this subscription is because is included in my phone plan
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1 comment
#2071827

"after I tried to cancel"... Tried being the key word. Enjoy!

ID
#2932485 Review #2932485 is a subjective opinion of poster.
Location
Houston, Texas

To cancel my hbo max

The app does not play the South Park videos. My only reason to get HBO max was for South Park. It will only play about 5 episodes will not play the more recent episodes, if it is lucky it will get past season 1 at best. I didn't pay for my one TV enjoyment to be so aggrevatingDont

User's recommendation: Don't buy if you want to watch South Park.

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ID
#2922847 Review #2922847 is a subjective opinion of poster.
Location
Columbus, Indiana
New Reviewer

HBO Max is the most expensive steaming app and it's the most *** of them all

HBO Max is the most expensive streaming service and yet it's littered with issues. The next episode button prompt disappears, after about 30 minutes of streaming any show or movie, it buffers and it gets more and more frequent the longer you watch something. Eventually I'm forced to turn my T.V off and back on to watch a show only to have to do it 30 minutes later. I have a new 70 inch liquid crystal display Samsung tv and I have the fastest internet speed Comcast offers. No other streaming apps have issues except for HBO.

User's recommendation: Don't pay for this app until they fix it.

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ID
#2910145 Review #2910145 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
New Reviewer

I can't get My Macho. I have pd the fee and subscribed

It won't come up on my screen. I have paid the $7.59 please respond hello. I have paid for MY Macho and my info is CORRECT. PLEASE REPLY 207-739-**** OR 207-205-**** You have been paid and you have taken the money from bank. So what is the THE PROBLEM??? IF NOY EASE MY
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ID
#2893399 Review #2893399 is a subjective opinion of poster.
Location
South Paris, Maine

Customer Service

I signed up for HBO Max hoping to increase my viewing options. This was NOT the case. I presently have Amazon Prime and Netflix and HBO Max only offers a little more. Also, I signed up for year [ I did NOT want ads ] when all I wanted to do was try it. After seeing a ad for HBO Max for 1/2 the price for 6 months [ I was only with HBO Max for about 2 weeks ] I called HBO Max to try to change my plan. They said NO due to paying for subscription through ROKU. This is something that should be fixed. Now, if I cancel HBO Max I would have to go through ROKU to get my refund. TO MANY HOOPS. Hey HBO Max, how about fixing that. Unsatisfied Customer
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ID
#2892974 Review #2892974 is a subjective opinion of poster.
Location
Rocklin, California

Can't get hbomax

Signed in but unable to watch HBOMAX and still deduct $7.49 out of my account! My account information is In their system and they won't cancel it!

User's recommendation: Don't bother.!

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ID
#2891814 Review #2891814 is a subjective opinion of poster.
Location
Brooklyn, New York
New Reviewer

*** hung up on me

Customer service rep hung up on me I didnt get the answer to my question, still cannot get into HBO and your customer service sucks

User's recommendation: Don’t use HBO customer service has.

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ID
#2881097 Review #2881097 is a subjective opinion of poster.
Preferred solution
Apology

Seevice

Now Im really passed. I never got ahold of a human being. I recently got a years subscription to HBOMAX and it always interrupts my viewings with OOPS or shuts down. Its not our internet. We have high speed and it works everywhere else. Poor customer service and delivery of product. Can this be fixed?
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ID
#2874297 Review #2874297 is a subjective opinion of poster.
Location
Rio Rancho, New Mexico
New Reviewer

Poor Quality

Got HBOMAX thinking it would be a great addition to the other show and movie streaming apps but its not. Ive never been able to watch HBOMAX without it buffering constantly. I have high speed internet and HULU, DISNEY PLUS, PARAMOUNT PLUS all work perfectly fine. It definitely seems to be an HBOMAX problem and because of that Ill be discontinuing my membership. Maybe Ill consider them in the future when I can actually stream the movies and shows I pay to watch each month.

User's recommendation: Never.

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Featured
ID
#2862604 Review #2862604 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
New Reviewer

Canceeed subscriptipn but it is still on

It sucks cant log onmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmkkkkkkkkkkk

User's recommendation: Zero.

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ID
#2862064 Review #2862064 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

Canceled

I want to cancel now!!!!!!!!!! Nnnnnnnnnnnnnnnnnnnnnnnnmnnnnmmmmmnnnjjjjjjjjjkjkkkjjjjjjjj god do I hi hihhnnnnnnnhjjjnnnnnnnnnnnnknnjhhhhjjjjj go do do do do do do do do do do do do do do go njjjjjjjjjjjjjjjjjj

User's recommendation: Don’t get it.

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ID
#2862053 Review #2862053 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

HBO isn’t working for me

not working and I already paid. lame and makes me mad. Xxxxxxxxxxxxxx&(&($:!($:8?!(&;:&2@?

User's recommendation: Idk.

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ID
#2821617 Review #2821617 is a subjective opinion of poster.
Location
Terre Haute, Indiana

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