New Reviewer
I signed up for the annual plan and was very excited. Used it for a bit and suddenly when I would log in, I would be prompted to choose a plan. When I checked the status of my subscription on the app it said it had expired. Seeing as I had not chosen to cancel and had...
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ID
#2658266 Review #2658266 is a subjective opinion of poster.
Pros
  • Good shows and movies
Cons
  • Charged and got no service
  • Does not work
  • Constant errors blocking shows
Preferred solution
I should get my full refund and a working annual subscription for my troubles. The lengths I have gone through to get this resolved and now cancelled are absurd.

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Verified Reviewer
New Reviewer

Constant errors, zero help

HBO Max - Constant errors, zero help
Every single episode or movie i try to watch gets a "cant play title error" about a minute from the end of every episode, making me have to exit and restart it to finish. I have contacted HBO Max, and was told that it was my xbox causing the issue....except it happens on LITERALLY every device ive tried it on. They keep escalating the issue, but never getting back to me.

User's recommendation: Don't waste your money unless you enjoy error menus popping up every show you watch blocking the screen, and getting zero offer of help from the company taking your money.

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ID
#2572647 Review #2572647 is a subjective opinion of poster.
Pros
  • Good selections
  • Good shows and movies
Cons
  • Constant errors blocking shows
  • Zero support
  • You cant finish any of them without errors popping up
Loss
$30
Preferred solution
I would like to get the working service I paid for, as well as competent help staff that doesn't call customers liars. I would also like compensation for the past 2 months of service that has not worked correctly for even one day.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Would not issue a refund

Their terms and conditions wasnt cleared and I was already charged for the sunscription once I signed up. I tried to explain to them but they would not still issue me a refund. Can you please help me?
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ID
#2542765 Review #2542765 is a subjective opinion of poster.
Loss
$15
Preferred solution
Full refund

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