New Reviewer

Stealing

check info first before u consider helping someone *** information cause i didn't set this account up
View full review
ID
#3239088 Review #3239088 is a subjective opinion of poster.
Location
New York, New York
New Reviewer

Returned item never refunded

Returned a faulty item and never received a new one or a refund. They just began ignoring my emails
View full review
ID
#1306452 Review #1306452 is a subjective opinion of poster.
Service
Hazel And Thief Customer Care
Reason of review
Return, Exchange or Cancellation Policy

Don’t buy from this website

I purchased from the website and my order was confirmed on the 26/11 and up until today I am chasing my order!!! I have sent numerous emails but I haven’t received a response. Do not buy from this website!!!
View full review
ID
#1147211 Review #1147211 is a subjective opinion of poster.
Service
Hazel And Thief Shipping Service
Reason of review
Order processing issue

SCAMMERS! HAZEL & THIEF

My experience has been absolutely poor. My first order came and the sizing was off so I requested to return the item and receive credit for something else (not a refund just a credit) no one would return any of my many emails i then turned to their social media pages to try and get a hold of someone. I privately msgd on fb and found it was read but no reply. I then commented on a post asking for contact then recieved a reply email. They then gave me a credit in which I spent on other items (which was great), I then recieved the items week later and turns out they sent the wrong sizes so again I went through the exact process above to then receive another credit. I have since purchased something with it, but had no contact from them, no item or shipping details were sent it's been about a month. But! after requesting a refund via 5 emails this time they have decided not to refund me but want to give me a credit so I have to buy from them again! DISGUSTING SERVICE if i never contacted them asking where my items were every time they would never send them! they lie about shipping times, item quality and everything else. ABSOLUTE NIGHTMARE!! DO NOT SHOP ON THEIR WEBSITE!!!
View full review
ID
#1048746 Review #1048746 is a subjective opinion of poster.
Product
Hazel And Thief Clothing
Reason of review
Return, Exchange or Cancellation Policy

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article