hayu
hayu Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
hayu has a 2.5 star rating from 2 reviews and overall sentiment is negative, with consumers mostly dissatisfied.
Positive Feedback
Some users noted access to reality TV content and the 30-day trial offer as reasons to try the service.
Negative Feedback / Risk Areas
- Repeated reports of billing errors and double charges reflect common hayu customer complaints about subscriptions and refunds.
- Poor customer service response and account access problems make resolving issues difficult.
- Playback freezing and outdated show selection reduce perceived value compared to price level.
Key Takeaways for Future Customers
- Read hayu reviews and verify billing method before subscribing to avoid unexpected charges.
- Expect potential delays with customer service when seeking refunds or subscription cancellations.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
hayu has a 2.5 star rating from 2 reviews and overall sentiment is negative, with consumers mostly dissatisfied.
Positive Feedback
Some users noted access to reality TV content and the 30-day trial offer as reasons to try the service.
Negative Feedback / Risk Areas
- Repeated reports of billing errors and double charges reflect common hayu customer complaints about subscriptions and refunds.
- Poor customer service response and account access problems make resolving issues difficult.
- Playback freezing and outdated show selection reduce perceived value compared to price level.
Key Takeaways for Future Customers
- Read hayu reviews and verify billing method before subscribing to avoid unexpected charges.
- Expect potential delays with customer service when seeking refunds or subscription cancellations.
This is the worst app ever. It’s taken the money from me for my subscription and I’m unable to play content. I cannot contact them on the support for them to help solve my issues
The app has taken my subscription now I cant play content. And the app refuses to allow me to contact Hayu support
User's recommendation: Avoid at all costs
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy wife has been billed twice and customer...
My wife has been billed twice and customer service won’t answer her emails can you help as they seem to be ignoring her
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFreezing
I've uninstalled the app and logged in, and every show is freezing even when I download it. This has been going on for a week. What's the issue?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Calgary, Alberta
Remove the subscription for Hayu
Customer has Telus TV services and they subscribe to Hayu under Telus, but they had canceled the subscription already and are still getting billed directly by Hayu.
- And difficult to cancel
- Do not provide 30 days free
Preferred solution: Ensure that my subscription has been cancelled and that no further payments are billed to my AMEX. Telus has provided me with a credit for the months of overpayment.
User's recommendation: Do NOT subscribe to Hayu. They offer free 30 days, but charge you immediately, and when you cancel they continue to process payments. Also, from our experience, the shows available are severely outdated.
I cannot get into my Hayu account. I deleted the...
I cannot get into my Hayu account. I deleted the app and reinstalled it.
It does not let me login.
It’s been like this for over a week now. It just keeps wirling around but nothing happens.
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