filters
state:
Show
city:
Show
category:
Show
product:
Show
I am upset with my recent purchase. This sofa was on sale and thought I was getting a really great deal. The old saying, "if it's too good to be true, it probably is." I no longer believe the salesman when he told us this sofa was really discounted deeply. I got what I...
Read more
JanGoshorn

JanGoshorn Update: first, the pattern does match. I had all the cushions in the wrong places.BUT, Haverty's won't do anything about the cushions not holding their shape because we bought...

I bought 2 matching couches from Havety's less that 2 years ago. These couches get very little use and they look 12 years old. I went to the store and expressed my displeasure. They opened a consumer ticket and called to set up a service visit to inspect product. The...
Read more
I liked
  • Sales staff was terrific
I didn't like
  • Product
#1004277
Reply to reviews
We bought a leather couch at Havertys two years ago. We just noticed some of the color is peeling off on the edge of the foot rest, and wearing off on the head rest. When we went to Havertys to tell them about it, the sales person was very nice and told us that someone...
Read more
2.5
I didn't like
  • Customer service poor
  • Poor quality
Reply to reviews

Havertys Furniture Payton Leather Sofa Review

#1023812
1.8
Furniture made with tris a fire retarded agent and formaldehyde which leads to chemicals gas off . Makes us sick had to put brand new furniture on carport
Comment
Show

Service Review

#958127
Was in un crowded store for 40 minutes and not one salesman came to offer help. New zford in. Charlottesville v
Comment
Show

Havertys Furniture Sofa Review

#903421
2.0
Purchased dura blend sofa and loveseat. 1 cushion has started to peel and flake Have extended warranty /called customer service they responded normal wear n tear. Only had for 3 years.. Called warrarty company have not received return call. What pissed me off is that customer service rep at store basically made decision. Asked for pictures after she made decision.
Comment
Show

Havertys Furniture Sofa Review

#813693
3.0
Im very disappointed with this company I purchased a reclining sofas set, supposedly leather material, lies is something else not LEATHER on 2 years that material start looking very bad it was brown color now is beige spot on the couches. Call the company they very irresponsible i bought it a insurance and don not cover anything after you pay off the furniture.
Comment
Show
I purchased a recliner from Havertys less than 2 years ago. We are in Florida only in the winter so the recliner has only been used one year. (We have no small children and no pets) the springs are coming through the cushion. When I called Havertys they said the...
Read more
1.2
Product
I didn't like
  • Quality and service
#977381
Reply to reviews
I needed a bed and lift chair for my father moving into a senior apartment. They informed me they only delivered to the town 2 times per month but said they would try to get an exception. No only was the sales person off the next day when they said they would try to...
Read more
This sectional SUCKS. That is the best way to sum it up. Looked great in the store, and at first okay at home - we purchased it about 4 years ago. Since day one we have fought the sections sliding apart even after adding rubber feet to grip our wood floors, the...
Read more
2.9
I didn't like
  • Fabric defective
#953052
Reply to reviews
Havertys sales personnel salary is only commission and is contingent on the ability of Havertys to deliver the furniture to their customers. Many of the collections are always on back-order for months and a sales associate does not get paid until it is delivered and...
Read more
1.6
I liked
  • Location
  • Sales staff
I didn't like
  • Employer lack of intergrity
  • Made in china
  • Unethical policies
#943919
Reply to reviews
A lot of Havertys furniture is the same cheap quality as Rooms to Go and Ashleys furniture. Our Bentley sectional we purchased was previously returned and sold as new furniture. We found used condoms and food remains in our new sectional. Our salesperson JR told us...
Read more
1.8
I didn't like
  • Used condoms in sectional
  • Customer service
  • Food remains in sectional
#943838
Reply to reviews
This company is a joke. My wife and I visited their brand new store in Charlottesville VA on Sunday and purchased a new sectional couch. The salesperson explained that we would be able to pick up the couch on Tuesday, from the store. We paid and everything seemed...
Read more

Contact Havertys Furniture

Headquarters Address:
Havertys Furniture Companies, Inc.
780 Johnson Ferry Road, NE Suite 800
Atlanta, Georgia 30342
Phone:
(888) 428-3789
More

Companies similar to Havertys Furniture

Will never buy again from Havertys. It is just my husband and I at home. Our 3 yr old couch has major problems that unfortunately started after the 1 year warranty. The seat cushions are hard as rocks. We were told they would soften with age but hsve not. When sitting...
Read more