Lori Mansell

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Refund Requested

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Havenly - Refund Requested
Original review Jan 31, 2024
Havenly charged me $456 for design packages but never provided an order number, and my payments or credits never appeared on my portal. I have now asked for a refund - but Havenly literally does not respond to emails or inquiries via their website. Their phone reaches a recording that advises you to email them. They do not offer any option to speak to a real person or even leave a message. This is the worst customer service ever. Its basically non existent.
View full review
Loss:
$456
Cons:
  • No customer service impossible to reach a real person

Preferred solution: Full refund

User's recommendation: Don’t purchase from a company with no customer service.

1 comment
Lori Mansell

Havenly charged me $456 for design packages but never provided an order number, and my payments or credits never appeared on my portal. I have now asked for a refund - but Havenly literally does not respond to emails or inquiries via their website.

Their phone reaches a recording that advises you yo email them. They do not offer any option to speak to a real person or even leave a message.

This is the worst customer service ever. Its basically non existent.

Lori Mansell

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund Requested

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I purchased four design packages. I was unable to use them and requested a refund. Havenly has not responded to my multiple requests.
View full review
Loss:
$469
Cons:
  • Customer service appears to be non existent

Preferred solution: Full refund

User's recommendation: Don’t do it

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