Health Heaven doesn't care

Health Heaven recently purchased Prescott Nursing and Rehab June 1st 2022. The new owners have visited the facility several times and not once have they spoken with the residents to explain any changes or introduce themselves. Heaven Health has the worse employee insurance imaginable plus they cannot get their pay to employees in a timely manner. I encourage residents and employees to contact state inspectors to investigate the poor management of this facility

User's recommendation: Find another facility.

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ID
#3733146 Review #3733146 is a subjective opinion of poster.
Location
Prescott, Arizona

Very poor customer service and keep patients from seeing loved ones

Will not allow visitation rights (30) min. They try to tell you where your loved one can go instead of where family wants the patient to go. They take away your visit right and then lie saying I didnt have an appointment. They makeup stories about me giving my brother soda and going against his diet which is false.I have never done that.

User's recommendation: Do not bring your loved ones to this place,they try to pursuade the patient and will not let you see them even when you have an appointment.

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ID
#2748329 Review #2748329 is a subjective opinion of poster.
Preferred solution
Apology

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Who may need the 4th vaccine? Is monkeypox dangerous? Prof. Karen Jubanyik comments on the mask-optional policy, COVID booster shot, and the monkeypox.

Prof. Karen Jubanyik
Prof. Karen Jubanyik

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