
HauteTrader
HauteTrader Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
HauteTrader has 1.0 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Hautetrader is a scam! They steal your bank account info!", "Don't put your credit card info on there. They will scam you!".
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
HauteTrader has 1.0 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Hautetrader is a scam! They steal your bank account info!", "Don't put your credit card info on there. They will scam you!".
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Scammed out of money and my items!
BEWARE! H*** N**** d******** is a theif! Hautetrader is a scam site! THEY STOLE MY $ AND DRESS! They STEAL YOUR INFO AND CREDIT CARD INFORMATION AND AS SOON AS YOU SEND YOUR EXPENSIVE ITEM THEY CLOSE YOUR ACCOUNT! How many $25 or $50 dollar charges have you stolen from members? You barely have ANY ACTIVE MEMBERS AND ITS OBVIOUS WHY. IF YOU SEND YOUR AUTHENTIC ITEM TO THEM TO AUTHENTICATE FOR A TRADE. THEY STEAL IT, TELL U ITS FAKE AND KEEP YOUR $50 TRADE FEE! THEY HAVE BEEN GETTING AWAY WITH THIS FOR FAR TOO LONG! THEY ARE CRIMINAL WOMEN! WATCH OUT FOR LATER CHARGES ON YOUR CREDIT CARDS ALSO. THEY WILL SLOWLY CHARGE IT HERE AND THERE. THEY ARE SCAMMERS!
DON'T LET THEM GET AWAY WITH IT!
Tip for consumers:
Beware! They suspend your account as soon as you pay and then ship an expensive item out. They have other members that have phony profiles and all your luxury items go straight to haute trader! Its a big SCAM!!!
Products used:
I paid for a trade $25 on my credit card and then sent my item and as soon as I shipped. Mine was tracking, the other traders wasn't. HauteTrader suspended my account for UNKNOWN REASON! No explanation! I had only joined a few weeks prior and they were helpful up until I paid and shipped a very expensive dress to another trader on their platform. They froze my account so I have no way to reach out to the other member to tell her to ship my dress back. She must be working with them? I'm so frustrated and feel very taken advantage of!!!
- Steal and then suspend you
Preferred solution: Apology
User's recommendation: Hautetrader is a scam! They steal your bank account info!

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerScam and stolen credit card payments
Hautetrader is a scam site! They stole my money, my expensive item I shipped, then froze my account!
- Steal and then suspend you
- Theft
Preferred solution: Deliver product or service ordered
User's recommendation: Don't put your credit card info on there. They will scam you!

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBEWARE this SCAM fashion website!
Most corrupt dishonest trading fashion website run by scammers and trashy shady women. They will let you trade for points and as soon as you build up points and pay all your trade fees they freeze your account with no reason stated and then will NOT answer emails.
I had 1200 points that they froze & deleted my account. So they have essentially stolen one YSL bag from me one GUCCI bag and balenciaga shoes. They are thieves and very trashy unprofessional women!
I am going to start looking into a lawyer for compensation from this very corrupt business! I added a screenshot from one of MANY emails sent by Arianna {{Redacted}} (trashy& unprofessional customer service rep) about removing my negative reviews or they would delete me.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnfair practices
Banned me for sending bag to concierge and paying a fee. The purpose of concierge is to authenticate for a fee not punish for items being unauthentic.
The general public ARE NOT authenticators, that’s why we pay a fee!! Haute Trader kept my fee, my points earned for my items not theirs, and banned me

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTerrible! Don't waste your time.
This was never resolved! I left one star not 5!
Terrible site. Do not waste your time or money!
Unhelpful. VERY unfriendly! The only person I dealt with was "Arianna Goldstein". She acts like uneducated trash.
(Not someone you would expect to have to deal with in a customer service situation.) Site can be very confusing and they expect you to pay $25-$50 every time, even if you are just sending your own bag to someone else! The site also has many glitches and is not very user friendly. Also, no app for this.
If I could give less than one star, I would. Its a good idea for people who enjoy trading but I for one, will wait for a more appropriate site, that is more trustworthy and helpful, thank you.
- Steal from you
Preferred solution: Full refund
Haute Trader Website Review from Bellevue, Washington
I have been on this site for a couple months now and am floored by how unethical they are! I followed all the rules to the letter and had a 5 star average rating my entire time there.
During the course of my time here I dealt with several people trading replica merchandise and representing it as real. And these werent miatakes, for example, one person named lisa rodriguez, I bought her bag with points (thats the sites currency) and I had a bad feeling about it, it was a blue ysl cabas bag and she even posted a picture of the receipt, yet said she could no longer "locate" the receipt. I did a reverse search of her images and found her accounts on 3 other selling platforms, and that she tried selling this bag on all 3 sites, and all 3 sales were cancelled because the bag was deemed fake by every single site (it was a very poor quality fake). When I disputed this with haute trader and sent all of my evidence over, they brushed it off and as always were extremely rude to me and unhelpful and went so far as to blame me for trading with her (like I was suppossed to know ahead of time she was a scammer!) then this situation got drug out and when I tried to leave a negative review for this person to warn other honest people of what she did, haute trader actually blocked me from leaving her a rating!
Everytime I have had to deal with customer service they are extremely rude and never answer my questions, they dont follow their own policy, I left a negative review for a woman who was a nightmare to deal with, the next day that review vanished, they deleted my honest review and covered up for this woman! They allow people to stay on their site in good standing even when it has been proven they list fakes, one woman repeatedly tried to get me to take our transaction off of their site (blatant breaking of policy) they did nothing about it, in fact she is the very person they coddled and removed my honest rating from! Now it looks like she has a 5 star average since they remove reviews for certain people! Completely unethical and shady!
I highly recommend you stay far away from this company, they dont have a clue how to run a site properly. They make stuff up as they go and dont hold people accountable for anything! At this point in time they have also stolen from me. I traded a $900 dress for "points" which means I gave my dress up in exchange for points that I could use within the site to buy something else, they locked me out of my account while I have active points which is the same thing as robbing me for the value of the dress I traded!
I had a long conversation with Caroline Saturday night to discuss the many issues within this website, we hung up with me thinking some things had been resolved, she sends me an email telling me they are going to make me a VIP member since Im an outstanding member if the community, then only a day later Im locked out of my account for no reason with no warning, and all of my listings are gone. When I email them about this and tell them I know for a fact I have never broken a rule or any policy and that I have never done anything to deserve this, her reason (since there was never a real reason) was "this is a site for women to trade fashion from their closets, and we dont think this is the right site for you". The biggest load if *** I ever heard! The bottom line is I didnt sheepishly sit back and allow people to scam me, I spoke up and left honest reviews and I disputed fraud, they clearly dont like this and there are certain users on their site they are protecting at all costa (I dont know why, perhaps they are family members or investors?) so I have totally been discriminated against, I (the victim of the fraud) have been penalized and locked out for the actions of other people!
Instead of ridding the site of the fraudsters and the cheats and the trouble makers, they have chose to coddle those people and kick off me, one of their best users and a 100% honest person! They suspended me on no real or legal grounds, they stole from me, they delete honest ratings to cover up for certain members, they have rude uneducated people answering emails, they promote the users who trade fakes, they blame the victim and coddle the cheats, I highly recommend nobody join this site or get tangled up in their extremely questionable and dishonest activity. I traded a louis vuitton bag where I posted 13 detailed pictures in natural lighting, the woman gets it and low and behold she starts complaining about the "shade" of the leather, she also lied and promised me she would send me the dustbag with her bag, she repeatedly tried to take our trade off the site to avoid the fee, and she bitched and moaned about this for days! Guess who they sided with?
They tried to convince me to trade back with her after she did all this! Then she had the nerve to leave me a negative rating and lie saying I misrepresented the bag when I clearly showed the shade of leather up close. They actually not only tried to force me to trade back, they deleted the honest review I left her, they coddled her and even though via email the woman at haute sided with me, the next day that all switched. Also you are only allowed 3 days to open a dispute, once again they bent the rules for this same person as allowed her to open a dispute on day 4!
I have never in my life seen such an *** backwards company. Its a free for all, there are no guarantees and when you have an issue arrise you can forget about customer service giving a ***! Stay far away from this discriminatory, shady, unethical "business". At first I was excited about it, but I have never seen a more shady business in all my life!
And this is just the tip of the icerberg, I could write a book on the fraud that takes place here. This company is in beta, I dont see them making it another 6 months when they operate like this!
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They steal and have fake members and as soon as you ship they steal your luxury items!