Haute Florist Reviews
Haute Florist Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Haute Florist has a 1.0 star rating from 2 reviews and consumers are mostly dissatisfied; recent recommendation: "Avoid like the plague!".
Positive Feedback
No consistent positives appear in the reviews; customers report issues with quality, customer service, and value versus price.
Negative Feedback / Risk Areas
- Frequent complaints about product misrepresentation and poor bouquet quality.
- Delivery problems including incorrect drop-off and false delivery notices.
- Poor customer service response and refusal to resolve issues.
- High price level relative to received value.
Key Takeaways for Future Customers
- Check Haute Florist reviews and reported customer complaints before ordering.
- Confirm delivery details and consider potential need to pursue refunds or complaint resolution.
- Expect possible quality and service gaps given current feedback.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Haute Florist has a 1.0 star rating from 2 reviews and consumers are mostly dissatisfied; recent recommendation: "Avoid like the plague!".
Positive Feedback
No consistent positives appear in the reviews; customers report issues with quality, customer service, and value versus price.
Negative Feedback / Risk Areas
- Frequent complaints about product misrepresentation and poor bouquet quality.
- Delivery problems including incorrect drop-off and false delivery notices.
- Poor customer service response and refusal to resolve issues.
- High price level relative to received value.
Key Takeaways for Future Customers
- Check Haute Florist reviews and reported customer complaints before ordering.
- Confirm delivery details and consider potential need to pursue refunds or complaint resolution.
- Expect possible quality and service gaps given current feedback.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Misrepresentation of products, refusal to sort out
- - Bouquet delivered did not match the advertised product.
- - Perishable-item claim does not override rights to be described, of satisfactory quality.
Just don't even use them in the first place. If theres a problem they will just refuse to deal with is and then ignore you. Paypal no better at sorting out the issue.
The bouquet delivered bore no meaningful resemblance to the product advertised. The website image showed a full, professionally designed arrangement with clear structure, balance, and a premium finish.
What arrived was a sparse, poorly assembled handful of stems that looked unfinished and low quality.
When challenged, the company attempted to dismiss the complaint by stating that flowers are a perishable item. This is irrelevant. Under the Consumer Rights Act 2015, goods must be as described, of satisfactory quality, and fit for purpose. The perishable nature of an item does not override these obligations, particularly where misrepresentation is involved.
This was not seasonal variation or reasonable substitution.
It was a fundamentally different product to the one advertised.
If the delivered bouquet had been shown online, it would not have been purchased. Premium pricing for this level of discrepancy is unacceptable.
Avoid.Blatant misrepresentation, followed by refusal to acknowledge consumer rights.
The bouquet delivered bore no meaningful resemblance to the product advertised. The website image showed a full, professionally designed arrangement with clear structure, balance, and a premium finish. What arrived was a sparse, poorly assembled handful of stems that looked unfinished and low quality.
When challenged, the company attempted to dismiss the complaint by stating that flowers are a perishable item.
This is irrelevant. Under the Consumer Rights Act 2015, goods must be as described, of satisfactory quality, and fit for purpose. The perishable nature of an item does not override these obligations, particularly where misrepresentation is involved.
This was not seasonal variation or reasonable substitution. It was a fundamentally different product to the one advertised.
If the delivered bouquet had been shown online, it would not have been purchased.
Premium pricing for this level of discrepancy is unacceptable.
Avoid.Blatant misrepresentation, followed by refusal to acknowledge consumer rights.
The bouquet delivered bore no meaningful resemblance to the product advertised. The website image showed a full, professionally designed arrangement with clear structure, balance, and a premium finish. What arrived was a sparse, poorly assembled handful of stems that looked unfinished and low quality.
When challenged, the company attempted to dismiss the complaint by stating that flowers are a perishable item. This is irrelevant.
Under the Consumer Rights Act 2015, goods must be as described, of satisfactory quality, and fit for purpose. The perishable nature of an item does not override these obligations, particularly where misrepresentation is involved.
This was not seasonal variation or reasonable substitution.
It was a fundamentally different product to the one advertised.
If the delivered bouquet had been shown online, it would not have been purchased. Premium pricing for this level of discrepancy is unacceptable.
Avoid.
- Crooks
- Unhelpful
- Argumentative
Preferred solution: Full refund
User's recommendation: Avoid like the plague!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Charlotte, North Carolina
Flower delivery
I got a message that an order was delivered and it was not. A picture was briefly posted, but the house was not the correct one.
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If you want a full refund. RETURN THE FLOWERS
We have tried to return however the company is refusing.
Then it is their fault.