Hattiesburg Cycle Reviews
Hattiesburg Cycle Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hattiesburg Cycle has a 1.0 star rating and consumers are mostly dissatisfied; recent recommendation: go somewhere else and purchase. Reviewers note the website is valued but price level is high and customer service receives repeated criticism.
Key Takeaways for Future Customers
- Check Hattiesburg Cycle reviews and compare prices before buying.
- Expect potential disputes over warranties and refunds when using their service.
Negative Feedback / Risk Areas
- Repeated customer complaints about repair delays and poor service.
- Allegations of unwanted extended warranty charges and refusal to submit cancellation forms affecting refunds.
- Reports of uncompleted repairs and hostile interactions with staff.
Positive Feedback
Reviewers consistently value the company website.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hattiesburg Cycle has a 1.0 star rating and consumers are mostly dissatisfied; recent recommendation: go somewhere else and purchase. Reviewers note the website is valued but price level is high and customer service receives repeated criticism.
Key Takeaways for Future Customers
- Check Hattiesburg Cycle reviews and compare prices before buying.
- Expect potential disputes over warranties and refunds when using their service.
Negative Feedback / Risk Areas
- Repeated customer complaints about repair delays and poor service.
- Allegations of unwanted extended warranty charges and refusal to submit cancellation forms affecting refunds.
- Reports of uncompleted repairs and hostile interactions with staff.
Positive Feedback
Reviewers consistently value the company website.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Silas, Alabama
Dissatisfied with the service I did not receive after the sale
- - Purchased a u10pro from this dealer.
- - Issues started after purchase.
- - Returned it 3 times for diagnostic; 100 miles from dealership.
I purchased a U10 Pro from this dealer, and I have been having issues with it ever since I purchased it. They keep telling me to bring the unit back for diagnostics.
I brought it back three times already and still have the same issue. I live 100 miles from the dealership.
User's recommendation: Go somewhere else and purchased
Hattiesburg Cycle Customer Care Review
- - 3-year extended warranty added without consent, costing $1500.
- - Dealer refused to submit cancellation form, causing costs and stress.
Hattiesburg cycles put a 3 year extended warranty on a side by side that i didn't request cost me a extra 1500 Dollars the warranty company said all i had to do to get my refund is have Hattiesburg cycles subit a cancellation form to them and they have refused to do it costing me all this extra stresd and money i advise anyone to not do business with them
Meridian, Mississippi
Short Review on April&nbs-04:00;09,&nbs-04:00;2016
I recently tried to purchase a canam,went through the entire process got turned down because I did not make enough
Charlotte, North Carolina
Hattiesburg Cycle - Can Am 800 Outlander Review from Charlotte, North Carolina
- - Wouldn't start; diagnosed starter, battery, and fuel tank.
- - After a year, motor seized.
- - David Morgan threatened me by phone; paid $1400 and will sue.
I took my Can Am 800 outlander in and requested for it to be looked over cause it wouldn't start. They called and told me it was starter and batterie plus it needed new gastank.
Then after waiting almost a year for them to finish with it they called and said the motor was seized up. When I tried to explain to them it wouldn't work there service manager David Morgan began threatening me on phone and told me to come by and pick up my four wheeler and that they wasn't even putting it back together.
This is after paying them 1400$ already to fix it. I'm filing lawsuit against hattisburge cycles and service manager.
Can Am spyder Lemon. Dealer service is incompetent
- - Can-Am Spyder roadster in the shop 6 times in 80 days.
- - They won't fix it or discuss trade-in; I'm suing for a refund.
Hattiesburg cycles in Hattiesburg has had my canam spyder roadster 6 times in 1 year for the same condition. The factory is obviously no help or the dealer won't ask for help.
They have had this 23000 dollar lemon for over 80 days total. They have it now and say they can't find what's wrong with it. It runs perfect when the computer doesn't act up. they also seem unwilling to talk about taking it back on trade.
I just want somithing to ride that will operate on a regular basis. Hattisburg cycle is all about selling units, not at all about customer service.
I'm in contact with attorneys to sue the factory for a refund. Don't buy a Canam and don't buy from Hattiesburg cycles
Dallas, Texas
Provided terrible repair service for motorcycle
- - Avoid Hattiesburg Cycle's service department.
- - The bike sat 3 months without repairs and arrived in pieces.
- - Cash was demanded to release the bike.
Please never buy anything or get service from Hattiesburg Cycle located at 6412 U.S. Hwy 49, Hattiesburg, MS 39402.
I took a bike in for diagnostics and repairs. The bike stayed there for over 3 months without repairs. I called them and told them I would be by later to pick up so I could take elsewhere. When I arrived, the bike was in a million pieces.
I ask to talk to the owner. He showed up and hammered me and stated that he would not release the bike unless cash was paid.
I ask that the bike be put back together and they refused! Please do but from these folks and never use their service department.
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Yeah they love to make a sale . Then its like outta sight outta mind lol screw hattiesburg cycles
Sounds like you need to go on the BRP website and contact the home office directly. Seems to be a dealership issue.
I know for a fact that BRP/CanAm is all about customer service. This should NEVER happen...
Sorry to disagree with the above posting but my personal experience is BRP has indifferent, horrible customer service. On my first Spyder I purchased an easy self install ki from BRP.
Every part broke, shattered, including installation bolts. Two metal brackets did not break. BRP told me tough luck, wouldn't replace it or give me a discount. Luckily my dealer sold me another set at cost.
My second Spyder, along with all others produced for at least the last 2 years has a life threatining sensor failure condition that thay have known about the whole and flatly refuse to fix it. This condition is not disclosed in detail in owner manual nor do their dealers. I opened a trouble ticket with BRP and it took 2 days for them to fail again. They claimed the failing sensor is a normal condition and will not fix it.
Imagine if this was a car, total recall forced by th US NHTSA? I will contact them on July 28 and report BRP? This failure produces a check engine light warning that changes the color of the entire main display guage to a brigh orange that distracts the rider of the motorcycle long enough to cause a serious or fatal accident with anoth motor vehicle.
In my experience BRB does not stand behind their products, withholds vital information, and I will never buy another product from them, ever.