Bought, under the advise of the Hastens sales person, a 20,000 Krones soft bed for my daughter. He insisted the soft bed would be best for her back and sleep and convinced me. (I am normally for harder beds) Unfortunately the bed was far too soft and my daughter had problems sleeping in it. Called the store several times they did not speak English well and continued to refer me to another store for any type of service. The other store followed up only when I had to go to the first store (where I bought the bed) and have them call in front of me. At the end few months after the purchase and several attempts to get their attention they refused to do anything about it.
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