Hart to Heart Ambulance

If you get hired by this company watch your back if you ever get them mad. And FYI their “bonus” program has way to many strings attached to it..

A top manager was heard telling an employee that they “are replaceable, not contracts”. They always contradict what they say. Very rude to employees. Lowest paid company in Baltimore area..

stay away!!!! I was there for 23 months and during that time I had 3 ops managers. They will tell you they care about their employees when in fact they don’t give one cent about you, to them you are a nothing.

They don’t give pay raises or pay according to experience.. I highly recommend you to stay away from them.

This ambulance company is nothing but a SCAM....they have "raked" over so many people....taking advantage of the fact they're in Harford County...in any event, a very good friend of mine has an almost $17,000 judgement against him, they have garnished his wages to the tune of almost $800.00 a month and this was done without his knowledge as he was never notified by anyone or the courts....now get this he had TWO ambulance rides no more then 20-30 minutes in length and they charged him over $5,000 combined, he actually REFUSED the transport between hospitals as he was uninsured and couldn't afford it, he never signed a thing, they took him against his wishes....so here we are in 2017, my friend tried to work with the ambulance company, as a matter of fact he went to speak with the owner on a few occasions and it was all a big "run around"....he recently spoke with Mr. Skidmore this week and wanted to pay for the outrageous services rendered, minus the $10,000 in "late fees" etc......am sure this company wrote the non-payment of these services off on their taxes, and they refuse to even try and work with this person.

It's apparent, this is how they make their money, by over charging and scamming individuals....raking their finances to the point where they can't even pay for their necessities....OH and please, do a Harford Country Case search on this company....THREE full pages of court filings/cases involving Hart to Hart....I'm not surprised, only surprised that they continue to get away with this insidious behavior!!!! BEWARE of this Company!!!!!

I worked for Hart to Heart in the main office for over 18 months. The expectations were outrageous, keeping staff over 10+ hours each week with continual threats of job security & no compensation or recognition.

The lack of communication between departments was unreal!! The owners are simply obnoxious bullies who think nothing of yelling or threatening - employee safety is a joke! They don't care about anything but money in their pockets! We repeatedly took cuts in pay & hours with promises of reimbursement, which never happened.

Yet, they continued to receive full pay, including the boss's wife who never worked, but received $100,000.00 per year as VP.

Expensive private school for their children & unemployment & social services for us.

This is what hart to heart ambulance want the employees to drive in and transport the patients in .. No turn signal on ambulance and a molded ambulance

BEWARE!!! This company run under trade name Hart to Heart Transportation and management under Caring Hearts is nothing less than a joke!

New employees receive 1 day of training, including HR orientation and learning to drive ambulances, and then are set free to transport our loved ones. Completely unsafe - just dropped a patient out of the back of the ambulance yesterday! There is no quality assurance - no ride alongs, no follow up or safety training - nothing!

I watched as two females transferred my mom, who was being transported to Shock Trauma, from the hospital bed to stretcher without communicating, without safety equipment, and the stretcher was lower than the bed so they literally dropped her onto the stretcher. While they boast being professional, in reality this is a Mom & Pop operation without SOP's or any other written protocols to follow.

We were charged $2500.00 plus mileage for transport from Milford Hospital to Dover hospital. Seems a bit much but what can you do in an emergency?!

I was charged a ridiculous amount of money to be transported 31 miles from one hospital to the VA hospital. My bill $1,454.42.

Apparently the VA has contracted with this rip-off company. It is the only ambulance company I saw at the VA. I counted five Hart to Heart ambulances in front of mine. If the VA pays that kind of money no wonder the Government is bankrupt.

I was told, after the fact, but prior to receiving the bill that Hart to Heart would be charging me three to four times the amount that other ambulance companies would charge me. I can only hope that this complaint may help someone else from being a victim of this company.

We were charged $1,400 to go from a care to a surgical hospital, or a distance of less than 50 miles. That comes out to $28 per mile!

How in the world can they charge that much for this? I can fly to Europe and back for that much, and they took me in a rickety old ambulance!

The whole ride took less than 90 minutes, and the driver and attendant were both clods. Since when did riding in an ambulance get to be so expensive? How do they expect people to pay for all of this? They are profiteering!

I worked for H2H on the A.I Dupont contract( which they are losing because of how bad the service is) I was employed for almost a year, did everything they wanted me to do including illegal runs ! I was a good employee.

Earlier this month I had PM-16, a full sized box ambo I had myself,my partner,a medic, two male nurses,the pt.,and the pt.'s mother in my unit. I was coming up I95 North near the MLK Blvd. exit in Wilmington,DE when a vehichle in front of me stopped right in the middle of the road. The car behind them also had to stop.

I hit the brakes and checked my mirrors. I could not move over so I had to try to stop, I knew I did not have enough room to stop so I hit the horn as a warning in hopes that the car would try to move forward to give me room to stop. It worked ! when reviewing the drive cam it is clear that the car moved forward !

Even with that extra room I barely got stopped (the brakes were not working properly on the ambo)I was written up by a nurse who clearly did not know what was going on because he was in the back of the ambo !!

I was then called into the office of the local Wilmington office to have a meeting with supervisor Scott Love and Corey Skidmore, the one who is charge of operations. When I explained why I used the horn Corey said " yeah right that was a get the *** out of the raod cuz I'm in a ambulance" When I told him no that was not right , he was wrong he fired me !!!!

For a year I was an employee used as an example of what a good employee was supposed to be, my ambulance was clean, well stocked, The facilities and patients all said how nice it was when my crew came to transport.

All that changed when I filed an incident report against my superviser for negligence in leaving controlled drugs unlocked and open for anyone to get hold of.

The very next day she filed a bogus incident report on myself and daughter and we were fired. We were never given a chance and our past good work history ignored. We were unfairly fired with no option to give our side.