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Harry Corry

Harry Corry Reviews

www.harrycorry.com
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Harry Corry Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews

Harry Corry reviews show low price levels, valued discounts and product diversity; sentiment is mixed with praise for in-store help but at least one unresolved quality complaint to customer service.

Key Takeaways for Future Customers

  • Expect competitive prices and frequent discounts.
  • In-store staff can assist with returns and exchanges.
  • Keep photos and proof for faster resolution of quality issues.

Negative Feedback / Risk Areas

  • Some customer complaints about product quality and slow follow-up from customer service.
  • Returns and refunds may require persistence despite good in-store experiences.

Positive Feedback

Staff assistance and helpful salespeople in stores received direct praise for arranging credit and replacements.

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Anonymous
map-marker Dunbar, East Lothian

Customer service

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AI Highlights
  • - Not happy with duvet set quality; a pillowslip ripped at the seam.
  • - They asked for a photo and said they'd inform the supplier; no further contact.

I contacted customer service to let them know that I was not happy with quality of duvet set I had received. One pillowslip was ripped at the seam.

I did explain to them that I had to sew it up as I was expecting guests to be sleeping in that bed that night. They asked me to send them a photograph but I replied that as I had sewed it up the rip was not seen. I had asked that they contact their supplier to advise them of they asked what store I had purchased from.

I gave them this information and they advised that they would inform their supplier about the quality. That was the last I heard.

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Anonymous
map-marker East Kilbride, Scotland

Compliment

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AI Highlights
  • - Stephen confirmed the items were OK to return and helped at the Uddingston branch.
  • - He showed alternatives and arranged credit and a new purchase.

We recently purchased items in the Livingston branch and needed to return them locally, my wife contacted the Uddingston branch, we were pleasantly surprised when Stephen the sales person informed the items were okay to return

When we arrived at the store Stephen confirmed it was him we had spoke to on the phone, he showed us alternative items and arranged credit and purchase for the new items

Both my wife and I were delighted at the caring attitude of Stephen and is a credit to your business, all too often its easy to complain but on this occasion we felt it necessary to bring it to your attention

Well done Stephen and the Harry Corry group

Many thanks

Frank and Nan McSherry

0780877****

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