Harrods
Harrods Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Harrods has a 4.7 star rating from 2 customer reviews with a 50/50 split in sentiment. Recent recommendations include "I recommend" and "Don’t buy from harrods". Reviewers value Discounts and Special Offers, store layout, and note a low price level.
Key Takeaways for Future Customers
- Check recent Harrods reviews before purchase to confirm delivery and service expectations.
- Expect helpful staff responses in some cases but verify contact details and return policies ahead of time.
Negative Feedback / Risk Areas
- Delivery delays and missing merchandise have been reported.
- Incorrect telephone number and unresponsive customer service are frequent Harrods customer complaints.
- Billing issues such as pending credit payments and unresolved refunds appear in reviews.
Positive Feedback
Staff assistance can be swift and helpful, and customers praise discounts, store layout, and perceived low price level.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Harrods has a 4.7 star rating from 2 customer reviews with a 50/50 split in sentiment. Recent recommendations include "I recommend" and "Don’t buy from harrods". Reviewers value Discounts and Special Offers, store layout, and note a low price level.
Key Takeaways for Future Customers
- Check recent Harrods reviews before purchase to confirm delivery and service expectations.
- Expect helpful staff responses in some cases but verify contact details and return policies ahead of time.
Negative Feedback / Risk Areas
- Delivery delays and missing merchandise have been reported.
- Incorrect telephone number and unresponsive customer service are frequent Harrods customer complaints.
- Billing issues such as pending credit payments and unresolved refunds appear in reviews.
Positive Feedback
Staff assistance can be swift and helpful, and customers praise discounts, store layout, and perceived low price level.
Orpington, Bromley
Not received my ordet
Order not received as yet Leon was very helpful and replied swiftly to my requests and sent relevant form required
User's recommendation: I recommend
International item return
The listed telephone number is incorrect. I could not reach Customer Service. The correct telephone number should appear in all Harrods information.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCredit payment pending
The credit card transaction is not claimed and I am closing my credit card. Please call back or resolve
Preferred solution: The credit card payment is unclaimed
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissing merchandise
Hi, I purchased a number of expensive dishes while I was visiting London in September. They have not arrived to my home in the United States.
Every other purchase that I made at every other store arrived within 10 days. I have called repeatedly and sent numerous emails, which have been ignored.
User's recommendation: Don’t buy from harrods
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