Harris County Toll Road Authority
Harris County Toll Road Authority Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Harris County Toll Road Authority has a 4.9 star rating based on 2 customer reviews, with 50% of users likely to recommend and a 100% positive rating distribution; consumers are mostly satisfied.
Positive Feedback
Harris County Toll Road Authority reviews highlight the Website and customer service as valued features, with agents described as professional and responsive and the price level noted as low.
Negative Feedback / Risk Areas
- Recurring billing confusion and delayed callbacks contributing to customer complaints.
- Difficulty resolving violations for vehicles no longer owned and unclear transfer instructions.
- Busy phone lines when needing roadside assistance and problems with tag replacements.
Key Takeaways for Future Customers
- Keep documentation of vehicle transfers and payment methods on file.
- Expect generally good service but follow up persistently on billing issues.
- Be prepared for phone wait times and address tag replacement needs proactively.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Harris County Toll Road Authority has a 4.9 star rating based on 2 customer reviews, with 50% of users likely to recommend and a 100% positive rating distribution; consumers are mostly satisfied.
Positive Feedback
Harris County Toll Road Authority reviews highlight the Website and customer service as valued features, with agents described as professional and responsive and the price level noted as low.
Negative Feedback / Risk Areas
- Recurring billing confusion and delayed callbacks contributing to customer complaints.
- Difficulty resolving violations for vehicles no longer owned and unclear transfer instructions.
- Busy phone lines when needing roadside assistance and problems with tag replacements.
Key Takeaways for Future Customers
- Keep documentation of vehicle transfers and payment methods on file.
- Expect generally good service but follow up persistently on billing issues.
- Be prepared for phone wait times and address tag replacement needs proactively.
Turn one complaint into a collective action
Houston, Texas
Called to get clarification about billing items.
I called to clarify billing item with a payment due although I have a valid credit card on file. The automated message stated that someone will call me back in 3 days!!
Great customer service.
Very good service.The customer service agent was very professional and friendly.She was able to handle my needs in a very short time frame.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerViolations for car we no longer own
We keep receiving violations for a car we sold in 2021. I've previously sent the bill of sale with new ownership information.
We were told to go to the DMV site and get a vehicle transfer form, but I don't know where to send it. Please advise.
Thank you!
Broke down
I need help Im stuck on the road need a tow on Aldine and the beltway on the feeder. I tried callin its busy
User's recommendation: Great
Richmond, Texas
Tag replacements
Tag replacement 111111****111111****111111****111111****111111****111112****222222****222222****2222****
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