Yvonne D Qkz

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Verified Reviewer

Speak to someone

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They ignore changes you make to your subscriptions and keep sending what you haven't ordered. Don't setup subscription

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Pros:
  • Sell healthy dog foof
Cons:
  • There customer service is rubbish

Preferred solution: Apology

User's recommendation: Don't set up a subscription with them and there customer service is rubbish

Anonymous
map-marker London, England

Big compaint

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I wanted to change an order and desperately wanted to actually talk to someone but it was virtually impossible! I then went in to receive a delivery of dog food .enough for 6 months!

Quite bazar! Especially as I have no where to store it

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Zaiya Quo

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Verified Reviewer
| map-marker Stockton-On-Tees, England

Mouldy food

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Harringtons Pet Food - Mouldy food

Mouldy food and it stinks also my sister has had the issue so be careful and make sure you check before feeding your dog

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User's recommendation: Be careful

Zaiya Quo

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Verified Reviewer
| map-marker Stockton-On-Tees, England

Mould on dog food and it stinks

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Harringtons Pet Food - Mould on dog food and it stinks

Sent me to a page and ask me for a pound I'm not doing it it's your problem I'll go to trade and standards because this is a joke

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User's recommendation: Make sure that there is no mould and it doesn't smell like death

Steward Rum

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Verified Reviewer

Problems with subscription

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I am an elderly subscriber and need to speak to a person about my order. I have entered my name eight times but no help. I need to speak to a person

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Pros:
  • Dogs eat it
Cons:
  • Dreadful customer service will not provide phone number

Preferred solution: A telephone no to deal with the issues I am having

User's recommendation: Avoid

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