Harper Wilde Reviews
Harper Wilde Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Harper Wilde has a 2.0 star rating from 5 reviews; consumers are mostly dissatisfied, rating distribution shows 100% unfavorable. Pros: good quality bras and underwear at a higher price point. Cons: limited phone support, delayed refunds and communication issues noted in Harper Wilde reviews and customer complaints.
Key Takeaways for Future Customers
- Expect quality wireless bras but a high price level.
- Use chat/text support; phone support is unavailable.
- Be prepared for possible delays with refunds and billing follow-up.
Negative Feedback / Risk Areas
- Repeated reports of poor customer service and no phone contact.
- Refunds delayed or unconfirmed by banks.
- Order/address errors and exchange difficulties reported.
Positive Feedback
Customers praise product quality and comfort, calling the bras among the best they have worn.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Harper Wilde has a 2.0 star rating from 5 reviews; consumers are mostly dissatisfied, rating distribution shows 100% unfavorable. Pros: good quality bras and underwear at a higher price point. Cons: limited phone support, delayed refunds and communication issues noted in Harper Wilde reviews and customer complaints.
Key Takeaways for Future Customers
- Expect quality wireless bras but a high price level.
- Use chat/text support; phone support is unavailable.
- Be prepared for possible delays with refunds and billing follow-up.
Negative Feedback / Risk Areas
- Repeated reports of poor customer service and no phone contact.
- Refunds delayed or unconfirmed by banks.
- Order/address errors and exchange difficulties reported.
Positive Feedback
Customers praise product quality and comfort, calling the bras among the best they have worn.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Order problem. Impossible to contact
The reviewer tried to contact the company before posting this review.
- - Bra ordered, sent to the wrong address; cancellation failed.
- - Re-ordered; two shipments to old and new addresses.
- - Can't reach the company.
I ordered a bra and realized I sent it to the wrong address. I thought I canceled the order.
I ordered I re-ordered the same bra and had it sent to the correct dress now both bras are being sent one to the old address and one to the new address and I really dont need to could not make a phone call to them. Dont know how to reach them and my first order which was incorrect address was still sent.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Monroe, North Carolina
Communication
- - AI chat only; hard to reach a human.
- - Bras lost in transit; one style sold out.
- - 10 business days wait; refund issued and reorder discounted.
It was impossible to get in touch with a human with this company via telephone. They only have text or chat.
Of course, this is powered by AI, and it is a little frustrating not to be able to speak with a human. Guess being almost 70, I am more old school. However, my bras were lost in the mail, and during this process, the one bra I really wanted went out of stock, so I could not reorder it. I felt that I should have been able to have better access to communication with this company when this happened.
I had to wait 10 business days for them to even consider looking at my case/order.
However, after the 11th day, I texted again and they reached back out immediately; it seems humans do monitor the AI chats/texts after all. They were very generous by discounting the one bra I was able to reorder and was promptly refunded for the original order.
- Quality underwear and bras at a great price
- Communication
User's recommendation: Be patient with their process. It isn't ideal to not have a phone number to speak with a human, but it is the way of the world now. They are the best wireless bras I have ever worn.
Atlanta, Georgia
Difficulty with exchange process
The reviewer tried to contact the company before posting this review.
I tried to use the online exchange but accidentally hit the wrong size on one bra; can't figure out how to fix it, and there's no actual customer service number to call. I am 71 years old and I need to talk to a real person.
- Good products
- No availability of customer service by phone
Preferred solution: Exchange two bras for different style and color
User's recommendation: Good luck if you aren’t tech savvy!
Gainesville, Virginia
Return
The reviewer tried to contact the company before posting this review.
- - Refund for the return has not been received.
- - Linette says it was refunded on Nov 3.
- - Chase shows no refund or pending for order 933232.
I have not received a refund for my return. I have been in contact with Linette, she says it was refunded on Nov3rd.
I have spoken with Chase, it is not even pending.
My order number is 933232. My zip is 20136.
Please contact me.
Terri Schiding
571-428-****
User's recommendation: Up until now every thing has been great.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCompany recommended wrong size bra. Had to return as it was too big. And they charged me for their error. I was first time customer and liked the bra, but now they lost a customer..is
The reviewer tried to contact the company before posting this review.
No one got back to me. I can only assume they don't mind losing customers.
Great product; horrible customer service. If you are a new customer, you won't get any help.
And your service is terrible. I never spoke with anyone and never had an opportunity to resolve my issue.
Preferred solution: Full refund
User's recommendation: Dobt buy from Harper Wilde. Poor customer service
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