Harold's Auto Center - Spring Hill, FL
Last Friday, my car broke down and was towed to what was supposed to be a "reputable" shop, Harold's Auto Center. From the time the tow truck driver (who was employed by Harold's as a mechanic) picked up my car til we arrived at the shop, the driver did not speak a word. Three different times I thanked him for coming to get me, with absolutely no response. I sat in the dirty, musty-smelling waiting area for over an hour until the man sitting behind the counter, who had not even so much as greeted me when I walked in, told me it would be $1400.00 to fix my car. At that point my car would only drive 10mph, as the brakes had seized, and I made my way to a shop (Topline) 2 miles away. They did all of the work for $259.00. I WILL NEVER STEP FOOT IN HAROLD'S EVER AGAIN.
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