HarmanAudio
HarmanAudio Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
HarmanAudio reviews show a 1.0 star rating from 1 customer and consumers are mostly dissatisfied with a 100% unfavorable distribution.
Positive Feedback
The only positive outcome noted was an Amazon-provided replacement after prolonged effort, indicating third-party purchase support can resolve issues.
Negative Feedback / Risk Areas
- Reports of dead on arrival products and difficulty obtaining timely returns or replacements reflect common HarmanAudio customer complaints.
- Poor customer service, long delays, and missed installation appointments were repeatedly cited.
- Service allocation issues and high price level reduced perceived value.
Key Takeaways for Future Customers
- Expect to rely on the retailer for replacement support rather than HarmanAudio customer service.
- Prepare for potential installation delays and verify service availability in your region.
- Consider price versus local aftersales support before purchase.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
HarmanAudio reviews show a 1.0 star rating from 1 customer and consumers are mostly dissatisfied with a 100% unfavorable distribution.
Positive Feedback
The only positive outcome noted was an Amazon-provided replacement after prolonged effort, indicating third-party purchase support can resolve issues.
Negative Feedback / Risk Areas
- Reports of dead on arrival products and difficulty obtaining timely returns or replacements reflect common HarmanAudio customer complaints.
- Poor customer service, long delays, and missed installation appointments were repeatedly cited.
- Service allocation issues and high price level reduced perceived value.
Key Takeaways for Future Customers
- Expect to rely on the retailer for replacement support rather than HarmanAudio customer service.
- Prepare for potential installation delays and verify service availability in your region.
- Consider price versus local aftersales support before purchase.
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Verified Reviewer |
Jaipur, Rajasthan
Extremely Bad Customer Support and Faulty Product
- - Bought JBL SB590 via Amazon; DOA.
- - Replacement after 4 weeks; installation not arranged.
- - Service says from UP; customer in Punjab (400 km away).
1. Bought a JBL SB590 (Soundbar) on 26 Sep 2025 through Amazon.
Received a Dead On Arrival product. Customer care couldn't help me to return or replace it. Had to fight my way through difficult process of proving their faulty product and disgraceful service.
2. Finally, after long wait of 4 weeks, I was provided a replacement by Amazon.
But AGAIN, even after requesting Installation twice from Harman, no one has contacted me yet. 10 days have passed since delivery of my replacement product. It's lying ideal as no support representative has yet come to install it
3. To my surprise, HARMAN Customer care told me that Service support will be provided from Uttar Pradesh whereas I live in Punjab (400km away from me).
4.
Atrocious and unacceptable service.
50 days have passed. Product is lying with me USELESS.
User's recommendation: PLEASE DO NOT BUY HARMAN JBL. VERY POOR AND PATHETIC SERVICE. AND LIKELY YOUR PRODUCT WILL BE FAULTY ALSO.
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