Armanie Yhc

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#4998159 
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TERRIBLE Customer Service

1.0
I did not sign up for monthly services (a friend thought she was being nice and sent them to my home). When I called customer service the person was SO condescending and rude! Very short, very vague and didn't want to help with a solution to cancel and send back the books. She only would answer my questions with yes or no. They wanted me to pay for the return shipping -- NO THANKS! It's an expensive scam!! Buy books from anywhere else!!
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Cons:
  • Expensive and rude customer service

Preferred solution: Books returned without paying for the shipping

User's recommendation: Buy from ANYWHERE else!!

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Glenna S Oxa
map-marker Depew, New York
#4952350 
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Not ordered-but books were delivered

Harlequin Reader Service - Not ordered-but books were delivered
A order of books showed up in mail that I did not order or subscribed to. Need to return. Never ordered but they just showed up.
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Preferred solution: Not get but return what was delivered but did not order.

User's recommendation: Make sure you order only what you want & not get sucked into a subscription you don’t want.

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Glenna S Oxa

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

 Verified Buyer
#4952307 
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Received books I did not order-cancel & return

Harlequin Reader Service - Received books I did not order-cancel & return
I received an order of HQN Intrgu which I did not order. I had ordered once but did not sign up for monthly order. Wish to cancel & return what I got today.
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Preferred solution: I’d like to return books I did not order or subscribe to.

User's recommendation: Be careful of what you are ordering. A one time purchase or repeat orders.

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Anonymous
map-marker Kissimmee, Florida
#4669210 
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I've had it for 3 months now and have had no problems.

5.0