New Reviewer

Bought a $50 gift certificate and want a free loyalty cup

4.4
Couldnt find a voucher for the 2023 loyalty cup. Called the customer service number in Arizona. Got transferred to the senior manager who was very nice and helpful. He said the voucher was probably located in the scan for the gift card. I will go to a local Harkins (again) and have them scan it and see.

User's recommendation: If a local Harkins is not able to help contact customer service.

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ID
#4186913 Review #4186913 is a subjective opinion of poster.
Location
Scottsdale, Arizona
Pros
  • Many choices of movies
Cons
  • Expensive
Preferred solution
Loyalty cup for 2023

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Verified Reviewer New Reviewer

Tickets purchased but no confirmation recieved

1.0
I attempted to purchase tickets online for the chandler crossroads theatre. They took the $50.00 from my account but did not allow me to purchase the tickets. Every time I added my debit card it gave so error claiming it could not process. I took screen shots of my bank account showing the money was take 4 tickets v for the 3d Saturday showing at 12:20pm. If someone can just complete the transaction as you have my money.

User's recommendation: Purchase tickets onsite at the theatre.

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ID
#3676458 Review #3676458 is a subjective opinion of poster.
Loss
$50
Preferred solution
Deliver product or service ordered
New Reviewer

Dog in theater

We purchased 6 tickets to Jurassic World at Metro, the 430 showing. Someone brought in a small dog and it pooped, he barked during the showing and we could smell the dog *** It completely ruined our experience. Our seating was r12 to r17. It was definitely gross. We could not eat our popcorn cuz of the smell was.just bad.
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ID
#3884882 Review #3884882 is a subjective opinion of poster.
Location
Glendale, Arizona

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