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Hargreaves Lansdown

Hargreaves Lansdown

www.hl.co.uk
What is your customer experience with Hargreaves Lansdown?

Hargreaves Lansdown Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Hargreaves Lansdown has a 4.8 star rating from 1 review with a 100% positive distribution; reviewers value Reliability and Website and report a low price level.

Key Takeaways for Future Customers

  • Check Hargreaves Lansdown reviews for strong reliability and a well-regarded website experience.
  • Confirm statement details in advance if you need proof for tax or transfers to avoid delays.

Negative Feedback / Risk Areas

  • Some Hargreaves Lansdown customer complaints note statements omit customer names, causing HMRC proof and verification issues with payments.

Positive Feedback

Customers report satisfaction with customer service, reliability, and the website, and appreciate the low price level.

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Susan J Aqt

Customer service Improvement suggestion

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AI Highlights
  • - I suggest including customer names on statements along with client numbers to speed HMRC proof of payments.

Recently I received a request from HL for suggestions on how customer service could be improved. I didn't complete the request because I am very satisfied with the service.

However, I now have a suggestion.

I would suggest that customer names should be included on statements along with Client numbers. This is because of difficulty experienced with HMRC when providing proof of payments my son made into his SIPP account.

There is a Client number but no name nor National Insurance number. Had either of these been on his statements, the process would have been expedited

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