Jontay Qau

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Verified Reviewer
| map-marker Cross Plains, Wisconsin

Can’t make an order online

Kept refusing my new card while sale was on even after it took photos of my new card. Is it legit company???
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Jenalee Jwo
map-marker Lithonia, Georgia

Purchase question

Hi My name is Sabrina. Ive been trying to make a purchase online through a Visa Gift Card. I was told that because your site is located in Hong Kong, I cannot use it to make a purchase. Does your company have another US location site I can make a purchase?
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Helen N Dxu

Find order

Waiting for a response haven't received my order and can not track it. Had to call Chicago from Australia no answerbdo
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Loss:
$66

Preferred solution: Deliver product or service ordered

User's recommendation: Don't buy

Rexton Vug
map-marker Hempstead, New York

Return

I want to return 2 items. Item number HP265001 and purchase other items I have not been able to speak to someone
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Anonymous

Great company!

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I’ve ordered from them many times and the only time I had a problem they replaced the pants immediately. I didn’t even have to return the flawed pants. I will continue to do business with them and urge others to not hesitate to buy from them.
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Anonymous
map-marker Williamsburg, Florida

Short Review on October&nbs-04:00;26,&nbs-04:00;2016

Was scammed order placed 2 weeks ago was supposed to arrive 10-25-16. Still waiting!! When tracked pants still over seas.
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Reason of review:
Order processing issue
Anonymous
map-marker Bendigo, Victoria County

Thai Harem Pants

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I ordered two pair of these Harem Pants. One pair fell apart in the wash, having only worn them once and having handwashed them. I got back in touch with the company by messaging their Facebook site, Thai Harem Pants, to be ignored on three occaisions. I inboxed them to be told to send an email to www.harempants, which I did, requesting a replacement pair. Company inboxed me saying "Are you bat *** crazy?" to which I responded, "No, just regular crazy and great customer service." I received an email saying they were sending out a replacement pair and warning me to never comment on their site again or they "would be pissed, and you don't want that". Replacement pair arrived and they are very thin material with loose stitching. Never again.
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Cons:
  • Rude customer service replaced item grudgingly
Reason of review:
Bad quality
3 comments
Guest

The reason why they asked if you're batshit crazy is because it specifically states on the FAQ for the website "COLD HAND WASH ONLY"

If you're *** enough to not even put in a little effort to your purchase and ruin them without even looking at the correct way to wash them, it's your own fault.

Guest
reply icon Replying to comment of Guest-1309327

even says so on the label

Guest

Terrible quality. DO NOT ORDER THESE PANTS!

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