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Do Not Use Gary for ***

I had a few gallons of water in my basement that appeared to be coming from the bathroom the first day after buying my $335,000 home. I called Hardy Plumbing to see where the problem was coming from to get on the floor. After hundreds of dollars and multiple trips. They said it was coming from a poorly placed pan under the shower. So we had to remove the entire bathroom. The shower, the lift station, the floor, toilet and sink. They torn out my wall behind the toilet and part of the ceiling. You'd laugh at the cuts in the wall. {{Redacted}} idiots.With total disregard on what it would take to repair the sheetrock as well. Realize the shower is raised one foot to enable water to drain into the lift pump for it to work properly. The concrete shower is covered with tile as well as the floor. So I removed and replaced at cost of $6500. Guess what! Thats wasn't the problem. It was a backed up 4" waste line. These *** never checked to see if the sewage line was blocked. Every plumber has a CCD camera today. They just did't check it. Stupid fools. So now they removed the waste line to the street. But the builder had zig zaged the line across the yard from right to left instead of a straight line to the city sewage line. They tore out my sidewalk and my ENTIRE frontyard including bushes. All of the front yard was demolished after the boy with the backhoe traced the old stupidly run waste line. These fools didn't want to get a permit from the city to minimize further damage to run a straight line. The guy Gary hired was new and a out of work truck driver with little or no experience what so ever. No permits were obtained. No Markings for power, gas or cable were ever requested. The out of work truck driver knicked the power in three places. {{Redacted}} So after I personally rebulit my yard with 12 cubic yards of top soil and new emerald zoyia. I lost power 3 times in the coming months and Georgia Power tore the newly rebuilt yard up 3 times. By then I was so mad from the *** poor work and Gary wanted over $7000 for the sorry job. I had already spent $500-600 on the initial work. I told him he was crazy. So he said give me $5000 cash which I bet the IRS never saw their part. Bet money on that one. I hope they see this review. I should have sued the sorry Gary Hardy Plumbing. But I just wanted the horrible experience behind me. It took me 3 months to move in my new home because of sheer negligence performed by a sorry plumber. I would tell you stay far from these people as he's the worst plumber I've ever seen.
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1 comment
#1814848

Did they ever resolve or admit their wrongdoings?

ID
#1165920 Review #1165920 is a subjective opinion of poster.
Location
Augusta, Georgia
Reason of review
Poor customer service
Loss
$15000
Preferred solution
Let the company propose a solution
New Reviewer

Give it a Chance!

We have had several issues with different things in our house. I was a little skeptical because of the reviews, but I decided to give Hardy Plumbing a chance. Hardy Plumbing sent someone named Mr. Chris and Mr. Eric to fix all of our leaking problems in our house. They worked hard and were very honest, and I am very pleased with Hardy Plumbing. :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :)
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ID
#952695 Review #952695 is a subjective opinion of poster.
Location
Augusta, Georgia
Reason of review
Good customer service

Hardy Plumbing - Customer Care Review from Mcdonough, Georgia