Wonderful looking new wood floors!

Hardwood Specialists - Wonderful looking new wood floors!
About seven months ago I had Hardwood Specialists come out to the house to look at my Hardwood floors. They were in very bad shape. Ken Zand the salesman came out and offered me a few directions I could take. Refinishing them was out of the question so he thought by nailing new wood flooring on top of the old would work better. I really like the outcome. Its like a new wood floor. The price was better than some of the other outlets around town that only offered me laminate. Ken and the rest of the crew really took care of me. Thanks so much!
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ID
#965789 Review #965789 is a subjective opinion of poster.
Location
Saint Petersburg, Florida
Pros
  • Quality floor installation
  • Ken and the knowledge he brought to the table
  • Communication during the process
Cons
  • Price
Reason of review
Good quality

Hardwood Specialists fixed my termite eaten floors

Termites had eaten under my floor and the floor was slowly beginning to fall in. Ken Zand came out a took a look. Gave me two options. Replaced the floor or repair all the bad boards once the floor was sanded. Ken said the best bet was to replace the floor. So we did, reluctantly. The price came in a little higher than we would have liked. But the crew of Damion and Chris really did a great job! It took a few days longer than quoted. But now when we walk on the floor we don't feel like we are going to fall in. Thanks to Kenneth Zand and Terry for checking in on the crews and keeping everything going.
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3 comments
#1624873

This is the best company for new hardwood flooring. Terry and Damian really know what they are doing.

#1626008
@PissedConsumer1624873

I don’t believe you.

#1171113

Is the worst company I have ever seen in my life. The owner (Terry) all he wants is your money.

The person putting in the floor (ron) is the most rudest person I have never meet in my life. I will never go through hardwood specialist again.

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ID
#719134 Review #719134 is a subjective opinion of poster.
Location
Tampa, Florida
Pros
  • Crew were awesome
  • Work was great
  • Finished product
Reason of review
Kenneth Zand aand the whole crew
New Reviewer

Great Job Fixing my hardwood floor!!

Hardwood Specialists - Great Job Fixing my hardwood floor!!
I reached out to Hardwood Specialists by phone last month. I had a badly eaten floor by termites. I spoke with the Salesperson -- Ken Zand. He came by and looked at the floor. What I liked best was the options he gave me. The floor was so gone he suggested installing a brand new floor on top of it. The old floor would be the new subfloor. Damion and Chris did the work and were amazing to us the whole time. Ken communicated what was going on daily through text messages and emails. I am very impressed with the work. The only thing I didn't like was the price. But what can you do. Thanks again. I'll be back.
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ID
#718659 Review #718659 is a subjective opinion of poster.
Location
Saint Petersburg, Florida
Reason of review
Good customer service

Hardwood Specialists Flooring

Total disappointment dealing with Kenneth Zand ( Salesperson ) that takes no responsibility for his actions. Ken's stories and promises change like the wind and will tell you anything you would like to hear. We have worked with many professional services over the years and have never experienced anything even close to the nightmare with Ken Zand. There is not enough space to attempt all of the frustrations that have occurred. Trust us and find a person that cares. Ken has made several attempts to cover over many bad reviews posted on these sites but word of mouth travels fast.
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