This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Refusal by company to reimburse my return expenses.

1.0
I received merchandise from them that I did not order. I contacted the company and they directed me to return the merchandise at my expense. I requested a refund for my expenditures and they refused claiming that I should contact the "Customer" on the order (Melina Thompson), who I do not know, and who they state "gifted" me the merchandise. The postage costs were &8.25.

User's recommendation: I would not make any purchases from Hardware Plus Tools.

View full review
Comment
Helpful 0 Not helpful 0
ID
#1921469 Review #1921469 is a subjective opinion of poster.
Service
Hardwareplustools Customer Care
Cons
  • Terrible customer service
Loss
$8
Preferred solution
Full refund

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article