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Hardgraft

Hardgraft

www.hardgraft.com
What is your customer experience with Hardgraft?

Hardgraft Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Hardgraft has 2.6 star rating based on 1 customer review. Consumers are mostly neutral.

  • Rating Distribution
  • Pros: Nice designs.
    Cons: Too expensive for bad return procesd.

  • Review authors value the most Website and Diversity of Products or Services. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.

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Media from reviews

Hardgraft - Horrible return process
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John O Bop

Horrible return process

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Hardgraft - Horrible return process

I have purchased from hardgraft leather for years. I purchase a $1200 bag and when it arrived I was not satisfied so I filled out the return process and waited and waited and waited.

Mind you they have a 14 day return policy, well it took 12 days for them to get back to me.

Be careful if you live in the United States and order from this company. I have been a loyal customer and was treated horrible because I wanted to return a product I was not satisfied with.

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Loss:
$1200
Pros:
  • Nice designs
Cons:
  • Too expensive for bad return procesd
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

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