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Harbour Hotels

Harbour Hotels

www.harbourhotels.co.uk
What is your customer experience with Harbour Hotels?

Harbour Hotels Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Harbour Hotels has a 1.0 star rating from 1 review; consumers are mostly dissatisfied, citing poor response and high price level.

Positive Feedback

The location is praised and a returning guest recalled a good stay 20 years ago, suggesting potential for a pleasant stay if service improves.

Negative Feedback / Risk Areas

  • Unresponsive staff and booking communication problems mentioned in Harbour Hotels reviews.
  • Complaints about billing and customer service, including deposit handling.
  • Perception of high price level with limited support for accessibility needs.

Key Takeaways for Future Customers

  • Check Harbour Hotels customer complaints and recent reviews before booking.
  • Confirm accessibility, deposit and booking response in writing.
  • Expect strong location benefits but verify value given reported service issues.
View full overview ›

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John R Ojn

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Verified Reviewer
| map-marker Hereford, Herefordshire

Accom

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Jan 28, 2026

Waiting to book

Original review Jan 27, 2026

Hi, I have been trying to book a sea view room on the first floor at St Ives with dinner, bed and breakfast and room for my mobility scooter too, as I wish to celebrate my 94th birthday with a stay with you from Thursday, 16th July to Monday, 20th July, single occupancy and a quiet room. I have stayed with you before some 20 years ago and enjoyed my stay then.

But now, nobody from the hotel cares or replies as I want to book and pay my deposit. Thanks, Joh.

View full review
Loss:
$11
Pros:
  • Good location
Cons:
  • No one is bothered

Preferred solution: A booking at st Ives to celebrate my 94=birthday

User's recommendation: Awaiting game to book they do not appear to be anyone available perhaps I should speak to head office

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