Chimney swept - chimney cap not replaced.
What a joke. After having the chimney swept and being up-charged for clean up I discovered that they'd not replaced the screws securing the chimney cap to the chimney - so it'd have blown off in a stiff breeze. Not wanting to risk life and limb my wife called them to arrange to have them come back out to fix it. They committed to fix it but then called to reschedule 3 times, each the day of the appointment. Eventually after over a month I fixed the problem myself. It's impossible to speak to the owner. I asked for a partial refund which they agreed should happen but nothing - haven't heard back. They don't appear to be licensed or bonded in my state. AVOID.
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