Babygirl Ctf

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Verified Reviewer
| map-marker Sydney, New South Wales

Order never fulfilled

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I placed an order on Jan 15th and it still hasnt been processed & the live chat never works, emails remain unanswered and Im down $90! Im so disappointed as I use3 other products to which Ive now cancelled all my subscriptions & they are amazing if the do arrive, really *** customer service especially fora repeat customer,

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Carol D Lom

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Verified Reviewer

Damaged Product

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Happy Mammoth - Damaged Product

I've received the Happy Mammoth order, but when I opened the box, one of the 4 bottles was shattered. May I please request another bottle to be shipped to me as a replacement, free of charge?

If not, may I request a refund for a bottle? I've sent 2 emails asking for my request to be addressed and sent pictures of the damaged bottle. The first email was sent on 10/13/24 and the second one on 10/19/24. Since I did not receive any response, I tried utilizing the chat function in the support section of the website, but no one got back to me.

I do like the product, but I don't want to pay for 4 bottles when one of the bottles was damaged in shipping and Happy Mammoth did not utilize any packing materials to prevent breakage. Luckily, only 1 out of the 4 bottles was damaged. The fact that I have received no response to my multiple attempts for help is upsetting.

I do hope that someone from customer service will reach out to help me resolve this issue. Thank you.

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Loss:
$54
Pros:
  • Product appears to be good
Cons:
  • Customer service has been difficult and unresponsive

Preferred solution: A replacement bottle of the Hormone Harmony.

User's recommendation: I like the product but the customer service has not been good.

fJames

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Verified Buyer
|

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Verified Reviewer
| map-marker Cleveland, Ohio

Company won't answer my refunds or tell me how to return my product they keep saying someone will get back to me and never do

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Contains 1 confidential file for company representatives

Can get a refund or response at all keep talking to a robot saying they will get back with me and never do this is so frustrating

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User's recommendation: Do buy from this company

Rebecca C Wxm

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Verified Reviewer
| map-marker Brisbane, Queensland

No update on my delivery for last 11 days

Have purchased same product for last two years. Ordered on the 17th Jan paid for. No update or communication where my parcel is and its the 31st Jan.

Customer service keeps telling me give it a few more days

Very angry now

Order number 148****

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Anonymous
map-marker Austin, Texas

Cant reach anyone and they do not email you back

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I had to change the address for an order I placed forever ago, and they have not responded to four separate emails I have sent. I have not idea when and where they will ship my order.

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User's recommendation: Make sure you get order delivery details

Porscha Twq

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Verified Reviewer

Super slow customer service

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Product isn't doing its job and I had to reach out a bunch of times so finally responded I responded back and I still haven't heard back from them. I don't think I've experienced this slow customer service with any other company in a very long time.

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Preferred solution: Someone actually responding in the next week

User's recommendation: Go elsewhere

Coby Ewa

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Verified Reviewer
| map-marker Norwell, Massachusetts

Made a mistake with order

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I ordered a product and within 5 minutes I realized I made a mistake and ordered to much. I have reached out thru email and thru chat and have not gotten a response.

I am so upset regarding this I want to cx my full order and get my money back. I don't want to do business with a company that can not respond to help the customer.

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User's recommendation: provide people who can answer questions or help with mistakes on the orders

Tyler D Nnf

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Verified Reviewer

Scam, should be illegal!

The ingredients cause dependency, and the withdrawals are horrible. Then, shipping on consecutive orders takes forever, and they never refund any charges or even apologize.

They never answer chat or emails and do not even list a phone number. This is a very bad company; it should be illegal!

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Loss:
$70
Cons:
  • Withdrawals
  • Absolutely no customer service or communication
  • Addiction

Preferred solution: Deliver product or service ordered

User's recommendation: Stay away

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Morristown, Tennessee

Unsatisfied with product

Contains 1 confidential file for company representatives

The product did not work for me . I barely used restroom.

I only ordered one jar and did not do subscription. Therefore your refund policy states Im entitled to a refund. Ive sent 2 emails and 2 chats and have not received any feedback.

My money comes hard and I would appreciate someone have the decency to contact me regarding this matter. Thank you

Order number 132****

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Anonymous
map-marker Littleton, Colorado

Product does not work, as cllaimed.??

This is Robin Mehl product i am trying not working as you stated. Id like my full refund, other wise i will be writting many, many bad, bad reviews about your co., Robin Mehl.,

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User's recommendation: Do not recommend at all

Anonymous
map-marker Norfolk, Virginia

Can’t reach out to customer service about my order so *** you

I never ever buy anything from happymammoth again ever . I think the company is just scamming people

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User's recommendation: *** you’re customer service

Anonymous
map-marker Hoffman Estates, Illinois

My orders are being upgraded with out permission!!

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Order 116****

I got a email confirming my correct order for 4 bottles of Happy Harmony.

Then again another email for upgraded order added Belly Reset & I do NOT want my orders upgraded!!!

Please confirm my Correct Order & STOP upgrading my orders!!!

This is POOR Customer Service!!!

Cindy Rickmann

555 East Thacker Street

Hoffman Estates IL 60169

847-682-****

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User's recommendation: Watch your Orders

Anonymous
map-marker Santa Cruz, California

Horrible service

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I placed an order 3 weeks ago and when I track my package basically all that has been done is a Shipping label was created, nothing else in 3 weeks. I've written multiple emails to their "support" team with zero response.

Just an automated "were working on it" I'm beyond bummed because I heard great things about thus product, but if I can't order it and have it actually come in, what's the point. Get it together Happy Mammoth.

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